Absolute game changer. Now all I have to do is show up to the studio with my Mac, plug in 1 thing, and I’m good to go.
Saves a tremendous amount of headache.
@Ratio_Disputati@davepl1968 Sorry to hear about that. You should definitely reach out to our support team regarding this behavior if you haven't already. You can best reach them via email at [email protected]
@GrayaOverload Glad to hear the support team helped facilitate a pleasant experience here and that the issue has been resolved. Thanks for the kind words!
The latest firmware update for the TS5, TS5 Plus, and Element 5 is now available.
This update addresses unexpected behaviors related to monitor flickering and USB connectivity.
Read more about the firmware update process and get the update right here
https://t.co/cDfKq1Nft0
@nateberkopec@alphacolin We have not released a firmware update for our Thunderbolt 5 lineup in a bit. If it's all of Controller 2 acting up (and possibly the Ethernet), that sounds like a PCIe passthrough issue. Probably more to do with communication between the dock, computer, and OS.
@alphacolin You should def reach out to our support team regarding this if you haven't. We don't officially support Linux, but Thunderbolt 5 should still work in many cases. If our support team has time, they can test internally. You can reach us via email at [email protected]
@ABugrovoy Thunderbolt Share works with our products, we just don't license it. If your computer or another Thunderbolt device includes Thunderbolt Share support, it should work with our docks to my understanding.
Our new 1.5m Thunderbolt cables means we now have cables every half meter from 0.5 meters (about 1.5 feet) all the way up to 2 meters (about 6 feet).
Get your cable here: https://t.co/53gTxcJq0o
@ragi_san19 That's weird! You should definitely reach out to our support team if the next adapter doesn't work. You can best reach us via email at [email protected]