@DHLParcelUK When is this, "you will receive a one hour window on the morning of your collection" supposed to happen? 2nd attempt at organising a collection where this hasn't happened.
@sainsburys I've been trying for 2 days to use your self-service options for getting a product refunded as it was delivered hours before it's expiry date, but none of them work for various reasons. Help?
@DHLParcelUK First you don't collect, with absolutely no communication at all. Even after calling and being assured I'd be contacted, I'm still waiting for a resolution and you send a driver to an empty residence. No wonder your drivers are frustrated.
@UPS Don't worry about it. It'll just go to a collection point. It's the time off work waiting for a delivery that never happened that's the annoying part. @UPS
@sainsburys So I'll be charged for an incomplete order? What about the rest of the things I needed, guess I'll have to pay extra delivery fee on that now too.
@sainsburys Love the non-committal responses, I get that. But what am I supposed to do about a half filled delivery order that I can't modify or cancel, let alone confirm if it's coming or not?