Capitec

Join 26 million South Africans who bank smart and pay less with our affordable banking solutions. 24hr Client Care 0860: 10 20 43 | WhatsApp: [phone].

[Capitec @CapitecBankSA]

@SPQRSA Hello @SPQRSA, thank you for bringing this to our attention. The SMS shared above is fraudulent and was not sent by Capitec. We’ve escalated this to the relevant team to raise awareness and help protect anyone who may receive this message.

[Capitec @CapitecBankSA]

@Ntombi293647903 Could you please send us a private message with your account number for us to take a closer look?

[Capitec @CapitecBankSA]

@Ntombi293647903 We'd like to investigate this further. Please WhatsApp our Collections team on 0728221582, call us on 0860667718 or SMS your ID number to 30679 and follow the prompts for an agent to call you back.

[Capitec @CapitecBankSA]

@Janelle_Mal This made us so happy to read, @Janelle_Mal🥰 We are glad the in-app calling is making a real difference for you — that is exactly why we built it! Real people, no airtime, no waiting around. Thank you for the love❤️💙

[Capitec @CapitecBankSA]

@KeThibos Hello @KeThibos, we understand how frustrating this must be and we're here to assist you. Could you please send us a private message with your account number for us to investigate further?

[Capitec @CapitecBankSA]

@eemarais To protect yourself, we recommend switching off online transactions, international transactions and online betting on your Capitec app when not in use. Please DM us so we can investigate further. 2/2

[Capitec @CapitecBankSA]

@eemarais Hello @eemarais, we sincerely apologize for the experience. Some merchants do not use 3D Secure authentication, meaning they process payments using only your card details without triggering an app notification. 1/2

[Capitec @CapitecBankSA]

@Hawks_ukhozi Hello @Hawks_ukhozi, thank you for reaching out. We are not permitted to authorise debit orders on behalf of our clients. Could you please send us a private message with your account number and a screenshot of the debit order you're referring to for us to investigate further?

[Capitec @CapitecBankSA]

@DericMaremeni Hello @DericMaremeni, thank you for bringing this to our attention. We apologise for the delay with your winnings and we're here to assist you. Kindly WhatsApp us on 0674189565 and ask to chat to an agent for us to investigate further.

[Capitec @CapitecBankSA]

@ConstanceDilem1 Hello @ConstanceDilem1, thank you for reaching out. This message is not from us and has been identified as fraudulent. We really appreciate your vigilance; it plays an important role in helping keep you and our clients safe. 🙂

[Capitec @CapitecBankSA]

@mankunkunku @iamkoshiek Hello @mankunkunku,no we do not do passports. We currently only assist with Smart ID replacements for old, lost, or damaged IDs at selected branches. Find your nearest branch here:

https://t.co/hXBdZzWcLd

[Capitec @CapitecBankSA]

@Kedi00258030 You're welcome. 🙂

[Capitec @CapitecBankSA]

@MemeLeeFS Hello @MemeLeeFS, this is because there is a registered mandate on your account. Your approval was given when you accepted the mandate with the service provider. To stop future deductions, please contact the service provider directly to cancel the agreement.

[Capitec @CapitecBankSA]

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T&Cs apply.

[Capitec @CapitecBankSA]

Don’t depend on Jonasi for your @realkotafest experience! 😉

Get 15% off when you buy your #LimpopoKotaFestival tickets. Open your Capitec app → tap Rewards → go to Winter Warmers → find Kota Festival and unlock your discount.

https://t.co/oizKmpuaaT #CapitecXKotaFest2026

[Capitec @CapitecBankSA]

@MemeLeeFS If you'd like to permanently stop any further deductions, you will need to contact the service provider directly to cancel the agreement on their side. This is the only way to ensure no further deductions are made. 2/2

[Capitec @CapitecBankSA]

@MemeLeeFS Our branch is able to suspend the debit order on your account, however, please this does not cancel the contract between you and the merchant. The service provider can still deduct funds by changing the reference number, which means the debit order could still go through. 1/2

[Capitec @CapitecBankSA]

@wayne_hendricks Hello Wayne, we aim to provide our clients with reliable products and support, and we're sorry to hear about your experience. You can apply for a machine online or at branch. Buy a Pro for R699 or Print for R1399.

For more info: https://t.co/34nln53yUC