Carly Hawgood

Don't let anyone dull your sparkle

[Carly Hawgood @CarlyHawgood]

@verynetwork @HisenseUK extremely poor customer service and won’t help with faulty items which at still in warranty! Don’t use the Very Group or purchase Hisense products! #poorcustomerservice #viral #willnothelp #warranty

[Carly Hawgood @CarlyHawgood]

Since Friday last week I have made many phone calls to @verynetwork regarding an item I brought which is still in warranty. No one will assist arrange a return or exchange. They keep promising someone will call me back to book an appointment and it’s never happens. @HisenseUK

[Carly Hawgood @CarlyHawgood]

@thameswater @thameswater really do not have a high standard of customer service and staff really need more training ! 10 years later and they still can’t send my meter readings to @SouthernWater

[Carly Hawgood @CarlyHawgood]

@thameswater promised a call back from a manager 2 days again and I still haven’t received a call and now no response.

[Carly Hawgood @CarlyHawgood]

Here we go again !
Why can @thameswater still not send me meter readings to @SouthernWater
For the last 10 years I have had the same issues and get told it’s resolved when is hasn’t been #help #Water #Liars #poorcustomerservice

[Carly Hawgood @CarlyHawgood]

@thameswater I’ve sent a private message again for the fifth time I want a managers call today

[Carly Hawgood @CarlyHawgood]

@thameswater I’ve already done this to the @thameswater inbox

[Carly Hawgood @CarlyHawgood]

Here we go again !
Why can @thameswater still not send me meter readings to @SouthernWater
For the last 10 years I have had the same issues and get told it’s resolved when is hasn’t been #help #Water #Liars #poorcustomerservice

[Carly Hawgood @CarlyHawgood]

@thameswater I’ve replied however im getting an automated message response

[Carly Hawgood @CarlyHawgood]

@VeryHelpers @verynetwork are refusing to refund me on an item I never received

[Carly Hawgood @CarlyHawgood]

I have

[VeryHelpers @VeryHelpers]

@CarlyHawgood Hi Carly, I am sorry this has happened, so we can try and assist you, can you please follow us and send us a DM with the details.

Thanks Paul

[Carly Hawgood @CarlyHawgood]

I will never order from @VeryHelpers @verynetwork ever again extremely poor service and the customer service team are shocking

[Carly Hawgood @CarlyHawgood]

@VeryHelpers @verynetwork I placed and order and paid for next working day delivery the parcel never arrived and still hasn’t arrived ! You have refused a refund on the delivery charge and we have no idea when we will receive the item. #very #poorservice

[Carly Hawgood @CarlyHawgood]

What a horrible group of girls on @LoveIsland apart from the two new girls and mollie !

[Carly Hawgood @CarlyHawgood]

Messages from @thameswater continue. Even though I have told there social media team I am waiting for a call from there complaints department. #social_media #thameswater #water #poorservice

[Carly Hawgood @CarlyHawgood]

They still continue to message me @thameswater

[Carly Hawgood @CarlyHawgood]

They still continue to message me @thameswater

[Carly Hawgood @CarlyHawgood]

@thameswater haven’t dealt with my complaint and I am waiting for a member of there complaints team to call me. In the mean time there social member team are harassing me with the same messages daily. #thameswater #harrassment #complaints #water #poorservice

[Carly Hawgood @CarlyHawgood]

@thameswater haven’t dealt with my complaint and I am waiting for a member of there complaints team to call me. In the mean time there social member team are harassing me with the same messages daily. #thameswater #harrassment #complaints #water #poorservice

[Carly Hawgood @CarlyHawgood]

I’ve been trying to contact @ottoman_beds regarding the bed I ordered. Please can someone contact me !

[Carly Hawgood @CarlyHawgood]

Was promised a call by @thameswater and yet again the failed to contact me #thames #water #poorservice #dontcare

[Carly Hawgood @CarlyHawgood]

So I’m on the phone to @thameswater for them to inform me they never raised my complaint. How is this good customer service ?This is a joke. This young man at the end of the phone said it’s not his problem ! And hung up ! #thames #watersupplier

[Carly Hawgood @CarlyHawgood]

Funny how @thameswater have told me they take customer service seriously when it’s taken them 7 weeks to call me and I’m still awaiting an update. #thames #water #poorservive. #6weeks

[Carly Hawgood @CarlyHawgood]

Funny how @thameswater have told me they take customer service seriously when it’s taken them 7 weeks to call me and I’m still awaiting an update. #thames #water #poorservive. #6weeks