Carol Esau

Aerobics and Spinning Teacher, Biker Chick, Technical Support Leader, Avid Reader

[Carol Esau @CarolDuncanEsau]

Appalachian Power Co turned off my mother's power today with an outstanding bill of $332. Autopay wasn't set up correctly. My 83 yo mother has been a customer since 1965 with no late payments until now. Miss Bias was extremely rude and would not help me fix it. #appco sucks

[Progress DataDirect @_DataDirect]

Hi Brody, thanks for being one of the awesome #DogsThatDigData! @PRGSCarolE #PuppyDay

[Carol Esau @CarolDuncanEsau]

Ready to do this!! #KomenTri

[Carol Esau @CarolDuncanEsau]

@PRGSCarolE

[Carol Esau @CarolDuncanEsau]

My company gives back to the community!

[Carol Esau @CarolDuncanEsau]

Fire alarm during the keynote speaker. And right when he was discussing "When do we ring the bell?" #CSSummit15

[Carol Esau @CarolDuncanEsau]

Note to self...don't sit near the speaker in a large room. #CSSummit15 #tooloud

[Carol Esau @CarolDuncanEsau]

Fun weekend in SF. Now back to work. Listening to industry leaders discuss the hot topic of Customer Success. #CSSummit15 #allears

[Carol Esau @CarolDuncanEsau]

My first Uberpooling experience. $7 from one location in the city to another. #SanFrancisco #awesomedeal

[Carol Esau @CarolDuncanEsau]

@mollyfud They have the Android watch already. Planning to get the Apple one when it's available.

[Jennifer Smith @Jegriffinsmith]

9 years ago the first tweet was sent - happy anniversary #tweeters

[Carol Esau @CarolDuncanEsau]

How would you like to have all of these cool gadgets. #devicewall #testcenter

[Carol Esau @CarolDuncanEsau]

Visiting the Telerik Palo Alto office today. #kendo @cmgalica

[Carol Esau @CarolDuncanEsau]

@ProgressTS. Loved what Greg Oxton said: "Focus on the behaviors...the numbers will reflect those behaviors."#CSIMS #gregoxton

[Carol Esau @CarolDuncanEsau]

@ProgressTS. Simple KCS Vision: "Work Only New!!" #CSIMS

[Carol Esau @CarolDuncanEsau]

@ProgressTS. Love this...."If it's a question worth answering or a problem worth solving, it's worth capturing!" #CSIMS

[Carol Esau @CarolDuncanEsau]

@ProgressTS. Big news!! The "S" in KCS now stands for Service! Knowledge Centered Service

[Carol Esau @CarolDuncanEsau]

Sharing career experiences with other women in Progress Hyderabad.

[Carol Esau @CarolDuncanEsau]

Women's Event in Hyderabad

[Carol Esau @CarolDuncanEsau]

Networking with other Support Leaders #csims