Caroline Fountain

Communications Manager @DukeEnergy • Former Journalist • Avid hiker 🏃🏻‍♀️, kayaker 🚣‍♀️, dancer 💃🏻, and reader 📚 • Opinions are my own.

[Duke Energy @DukeEnergy]

Colder temperatures mean your heating system is working harder to keep your home comfortable, which can lead to higher energy use. One easy place to start? Your thermostat. Setting it to the lowest comfortable temperature can help manage energy use. https://t.co/yGiw5L6EzJ.

[Caroline Fountain @DE_CarolineF]

WX ALERT 🚨 Duke Energy urges customers to prepare for damaging high winds and possible tornadic activity across the Carolinas

✅Make a plan and prepare an emergency kit

✅Sign up for outage alerts

✅ Know how to report an outage: text OUT to 57801

https://t.co/UKdiHuGlzY

[Caroline Fountain @DE_CarolineF]

It was such an honor to help capture these moments on Capitol Hill this week!

[Duke Energy @DukeEnergy]

Today is LIHEAP Action Day, and Duke Energy team members are on Capitol Hill to advocate for funding the Low Income Home Energy Assistance Program, which helps households keep the lights on and stay warm.

This advocacy reflects our ongoing commitment to protect customers and connect them with resources that can help during times of financial hardship. https://t.co/DsEYEweviH.

[Caroline Fountain @DE_CarolineF]

NOW IS THE TIME - please reduce energy use until 10am this Monday morning.

-reduce thermostat to lowest comfortable setting

-postpone laundry, dishwasher, large appliances

-turn off/unplug unnecessary devices

-EV owners, charge midday

[Caroline Fountain @DE_CarolineF]

Please conserve energy TOMORROW, MONDAY, 4-10AM ⚡️

[Caroline Fountain @DE_CarolineF]

5 inches of snow in the Lake Wylie area as of 4pm Saturday ❄️

It’s beautiful to look at and fun to play in, but can make driving unsafe.

Several outages have been caused today by vehicles hitting poles.

If possible, stay home and safely off the roads.

#snow #Charlotte

[Caroline Fountain @DE_CarolineF]

⚡️RESTORING POWER IN BREVARD ⚡️

Crews are working to turn electricity back on for customers impacted by #WinterStormFern

Here’s why the work can take hours or even days.

[Caroline Fountain @DE_CarolineF]

HENDERSON COUNTY UPDATE 🚨

👷‍♂️ 500+ lineworkers restoring power in Henderson, Polk & Transylvania Counties

💪 Local & out-of-state support

🌳 Seeing trees & limbs down, cold temps, high winds wind

⚡️Crews working tirelessly to restore power

[Caroline Fountain @DE_CarolineF]

🚨WNC UPDATE🚨

👷‍♂️Crews seeing trees, limbs, bamboo falling on lines from heavy ice

🚘Outages also from cars hitting poles Stay home, safely off the roads

🔌Crews restoring power when safe

📲Report outages at 800-POWER-ON, Duke Energy app or text OUT to 57803
#WinterStormFern

[Caroline Fountain @DE_CarolineF]

GRATITUDE 🙏 Journeyman lineman Matt Page says he’s grateful for all the crews from out of state who are here to help his community in western North Carolina.

@WLOS_13 @asheville #WinterStormFern

[Caroline Fountain @DE_CarolineF]

WNC ICE PREP 🧊

Chains on tires & tarps on windshields

Getting ready for slick conditions in the days ahead.

At home, finish preparing now.
✅ Charge your devices
✅ Water & non-perishables
✅ Back up plan if need electricity for medical device

More ➡️ https://t.co/ABDC8PNi2M

[Caroline Fountain @DE_CarolineF]

WNC UPDATE ⬇️

400+ extra trucks near Hendersonville
100 additional trucks in Asheville

More staging sites across western NC

This in addition to regular crews

18,000 workers from 27 states + Canada ready to respond in the Carolinas

#WinterStorm #WinterStormFern

[Caroline Fountain @DE_CarolineF]

WNC STORM PREP ➡️ Hundreds of additional trucks arrived in western NC Friday ahead of the winter storm.

This is a snapshot of a staging area between Asheville & Hendersonville.

CAROLINAS ➡️ 18,000 workers are ready to respond in the Carolinas.

Crews from 27 states & Canada.

[Caroline Fountain @CarolineFount]

THIS ⬇️

[Caroline Fountain @DE_CarolineF]

Duke Energy is preparing for #WinterStormFern and encourages customers across the Carolinas to prepare now and stay safe ahead of possible multiday power outages.

What you need to know ➡️ https://t.co/35bNyshFuc

Follow @DukeEnergy @DukeEnergyNC @DukeEnergySC for updates 🚨

[Duke Energy @DukeEnergy]

It’s Utility Scam Awareness Day. Learn how to identify and stop utility scams before they happen: https://t.co/UJjsG5MWLI

[Duke Energy South Carolina @DukeEnergySC]

With the coldest air of the season forecast to arrive early next week, Duke Energy is committed to helping customers across the Carolinas save energy and money as heating systems work harder. By acting now, customers can take more control of their energy use – even as temperatures drop well below typical November averages.

https://t.co/bSNkwkbEc1

[Caroline Fountain @CarolineFount]

@KnightsBaseball Is there a rain delay for tonight’s game?

[Duke Energy North Carolina @DukeEnergyNC]

A heat wave is bringing triple-digit temperatures to portions of the Carolinas. Duke Energy is offering tips to help you take control of your energy use and stay comfortable through the heat. https://t.co/yCoogwc44X.

[Duke Energy @DukeEnergy]

From fishing the Pee Dee River as a kid to restoring it as a senior environmental consultant, Justin Dycus monitors water quality, tracks fish populations, and helps protect rivers across the Carolinas.