James Carroll

[James Carroll @Carroll_J2]

@CentreRepo3359 Scam

[James Carroll @Carroll_J2]

@AsdaServiceTeam when I tried to return something today I was told that because I had used £9 ASDA rewards voucher (which I had earned) it had to be deducted, even though the remaining items on the receipt were more than that voucher. Why punish me for using a voucher??

[James Carroll @Carroll_J2]

@HMRCcustomers Where self assessment includes charitable donations, does that include membership fee to charity, or just the gift aid element?

[James Carroll @Carroll_J2]

@GShockUK and @hsamueljeweller this watch was repaired in March 23 for condensation and it has happened again. Is this a known fault? Can you help me?

[James Carroll @Carroll_J2]

@GShockUK I had this GA2100 repaired in March 23 through @hsamueljeweller (451812) and the problem has now happened again. Why does it keep failing?

[James Carroll @Carroll_J2]

@HMRCcustomers Self assessment, pressured into overpaying then 2 refund requests were ignored. It was escalated but not response from last summer

[James Carroll @Carroll_J2]

@HMRCcustomers Yeah and says I can claim a refund, which I have done, twice, to no avail

[James Carroll @Carroll_J2]

@HMRCcustomers I have reference numbers to confirm I have requested a refund of an over payment on two occasions but neither have been paid. Can you advise why this is the case?

[James Carroll @Carroll_J2]

@HMRCcustomers On my self assessment page of the app it has no reference to either refund.

[James Carroll @Carroll_J2]

@MrGeorgeClarke architects just tell us to make everything open plan? Am I expecting too much, thinking that an architect will share a range of ideas which might meet our ask?

[James Carroll @Carroll_J2]

@HMRCcustomers It related to 21-22. Should have been paid in January. That's not really the point, I'm questioning the pressuring behaviour from call handlers, rather than listening to concerns.

[James Carroll @Carroll_J2]

@HMRCcustomers I was pressured into paying a liability last week despite flagging that it was not a correct calculation. How can I claim back interest on this. It would not have happened if your call handler listened to my concerns.

[James Carroll @Carroll_J2]

@HMRCcustomers 2/2 I queried it and asked them to understand my circumstances. They again told me I MUST pay and transferred me to a technical expert who quickly found the error and fixed it. He was amazing and helpful when I was feeling incredibly stressed and worried.

[James Carroll @Carroll_J2]

@HMRCcustomers It was self assessment relating to 22-22. There was an error in my assessment, I used the gross income, not taxable income, HMRC then started demanding £3800 immediately, adding a penalty for none payment and demanding I pay immediately in order to cancel this penalty.

[James Carroll @Carroll_J2]

@_austrian But at check in is too late to plan anything? Grateful if you could check with your Manchester colleagues and let me know.

[James Carroll @Carroll_J2]

@_austrian I'm flying Manchester to Vienna. Can I keep my stroller until boarding then give it to staff to put in the hold?

[James Carroll @Carroll_J2]

@ThreeUKSupport my address has been used for someone else's direct debit, how do I stop this?

[James Carroll @Carroll_J2]

@WatchObsession Sorry - I cant see a DM option, can you message me?

[James Carroll @Carroll_J2]

@RailwayMuseum Reaching out to see if you can you help identify this?