Lee Cartwright

Wednesdayite Home & Away, proud dad - Views are my own, however muddled at times!!

[Lee Cartwright @CartyOwl]

@KieranMaguire You were pivotal in helping the ordinary fan understand the incredible underhand financial mismanagement at #swfc whilst also exposing it to the wider football world - Thank you for your efforts, thoroughly deserved!!

[Lee Cartwright @CartyOwl]

@kr62209 @HuttonKeely @TWWcast Yes it’s been confirmed they will be - If and when the 10 years starts is another thing, as they haven’t actually officially yet 😂😂

[Lee Cartwright @CartyOwl]

@wardiesholay Same here

[Lee Cartwright @CartyOwl]

@WeAreWST When can I expect to receive my booking link for next year’s event please? Window opens at 9am and I still haven’t received it yet

[Lee Cartwright @CartyOwl]

@PlayatF @OctopusEnergy @ofgem Ah brill, hopefully he’ll help you get it resolved satisfactorily with the right amount of exposure - It should never have had to come to that though, whatever happened to #CustomerService / #CustomerExperience

[Lee Cartwright @CartyOwl]

@PlayatF @OctopusEnergy @ofgem That’s awful but not a surprise, same happened to us - All very responsive online publicly and then when we went via DM things just ground to a halt. They seem to prefer to stem the noise by going private, rather than actually dealing with the issue at hand 🤬

[Lee Cartwright @CartyOwl]

@PlayatF @OctopusEnergy @ofgem How did you get on @PlayatF did @OctopusEnergy sort you out in the end?

[Lee Cartwright @CartyOwl]

@PlayatF @OctopusEnergy @ofgem Hope you get this sorted, I was a couple of hundred down due to the poor service, can only begin to imagine the impact on you and your family financially with it being so long. Hopefully @ofgem intervene as you’ve suggested

[Lee Cartwright @CartyOwl]

@OctopusEnergy And once again communication stops from @OctopusEnergy

[Lee Cartwright @CartyOwl]

@OctopusEnergy Thank you - I’ve just responded

[Lee Cartwright @CartyOwl]

@OctopusEnergy Still waiting to hear from you @OctopusEnergy……..

[Lee Cartwright @CartyOwl]

@OctopusEnergy @SteamedAllUup I can explain it all on here if you wish? Just bear in mind I’m paying £1100 for the privilege of this ‘service’

[Lee Cartwright @CartyOwl]

@SteamedAllUup @OctopusEnergy Yep same here, the service I’ve received whilst attempting to book my EV Charging install has been nothing short of dreadful - They just don’t care!!

[Lee Cartwright @CartyOwl]

@ValueBetSpotter 👍🏻 on!!

[Lee Cartwright @CartyOwl]

@YorkshireCCC Any chance of refunding this year first??!!

[Lee Cartwright @CartyOwl]

@Rawowl00 @shanaerosie @DennisAE7 Get well soon Owen 🟦⬜️🦉⬜️🟦

[Lee Cartwright @CartyOwl]

@OutwoodAdwick Well done Sophie, so very proud!! 👏🏻👏🏻 💕

[Lee Cartwright @CartyOwl]

@YodelOnline Do you have any qualification requirements such as geography? Was just wondering how you’ve managed to erroneously ship a parcel to Scotland instead of Rotherham?!!

[Lee Cartwright @CartyOwl]

@askryanair @Flight_Refunds @SimonCalder @Ryanair Was it too much to acknowledge you were wrong and notify me, rather than just correct/update your system? I’ve checked again and the price to change is now £238, which is the correct albeit increased fare by £115 due to the flight being busier than when I first tried to change!!

[Lee Cartwright @CartyOwl]

@askryanair any idea when I can expect a response to the email I sent early this week, following up on the appalling Live Chat ‘experience’ I received?
Your website was proven by me to miscalculate flight amendments by nearly £200!!
@Flight_Refunds @SimonCalder #CustomerService

[Lee Cartwright @CartyOwl]

@askryanair @Flight_Refunds @SimonCalder And still no help or indeed understanding from @Ryanair when I’ve continued to evidence the system is calculating the fare change cost incorrectly!!
Fare difference is £16.51 (x2) and fare change fee is £45.00 (x2) so should be £123.02, not £300!!

[Lee Cartwright @CartyOwl]

@TSYalerts Are you aware the Journey Planner isn’t working? You aren’t able to enter and then select a starting point or end destination