@marksandspencer how can I claim a refund or credit for fruit I bought that an end date of tomorrow but it’s mouldy already? Disappointing given how much I paid for this
@coopuk I’m disappointed that even though your team told me to DM them- the person that then messaged me didn’t even bother to read what I had sent them! It’s been 4 days now with no reply. Not great
@coopuk Hi JJ, I had a voucher from Octopus that I couldn’t use in your shop because I was told “yeah we can’t use that here.” I was offered no assistance but it made the voucher useless
@coopuk I had a voucher from Octopus. Whilst the voucher scanned, your tills wouldn’t allow me to progress. I called over an assistant and the Octopus app had instructions on how to progress but the assistant basically said “yes we cannot do that.” A bit disappointing really.
@McDonaldsUK I’ve just paid for a double fillet fish meal only to get home and find I’ve been given a single :-( can you help? £7.50 for a single is pretty expensive
@McDonalds I’ve just ordered a double fillet fish meal and got home to find I’ve been given a single :-( can you help as £7.50 for a single is not great
@TaylorWimpey I’ve been trying to contact one of your showrooms to make an enquiry but I never seem to get anyone on the phone - it just rings and then goes to voicemail. Any suggestions?
@goustocooking your meals are really nice but a tad on the pricey side, especially with the delivery charge. I look forward to the discount codes that are emailed. Is there any chance you could email me one over?
@goustocooking I was sent an email asking if I wanted to come back for a 30% discount. When I clicked on the link, it didn’t activate. I contacted support who told me to wait 24-48 hours. That was 5 days ago. Can you help?
@OctopusEnergy I find myself having to contact you again via social media as no one replied to emails anymore. Can someone call me as I’m fed up with the endless emails. This has been ongoing for a month now!