Cathay Pacific

The official page of Cathay Pacific. For other feedback or a formal response, please fill out the form at

[Cathay Pacific @cathaypacific]

We have recently noticed unofficial accounts impersonating our customer care team and replying to tweets. Please exercise caution. For enquiries, please reach out to us via DM or WhatsApp [phone].

[Cathay Pacific @cathaypacific]

Wrap up at Big Wave Bay before unwinding in the waterfront village of Shek O for a well-deserved break 😍.

Watch the full video on #InspirationByCathay and explore Hong Kong's wilder side ✨: https://t.co/ffiTstykjh

#cathaypacific #MoveBeyond

[Cathay Pacific @cathaypacific]

Beyond Hong Kong's iconic skyline and bustling streets, nature is just moments away 🌿.

Join us on Dragon's Back, one of the most scenic Hong Kong hiking trails, for a hike with sweeping ocean and city views.

[Cathay Pacific @cathaypacific]

@mlplasabas Hello, and thank you for bringing this to our attention. I am sorry to hear about your experience.
Please send us a direct message with the booking reference so we can look into this for you. Thank you.

https://t.co/6IweuRD0j9

[Cathay Pacific @cathaypacific]

@lurvsunset Hi! Thanks for your interest in booking with us. You may book directly through our website or the Cathay Pacific app to check the latest fares and availability. We look forward to welcoming you on board soon!

[Cathay Pacific @cathaypacific]

@CrystalTaggart Hi Crystal. We're glad we could help.
If you'd like, please feel free to share a compliment with us: https://t.co/8IqZTOdYxb
Your feedback is greatly appreciated!

[Cathay Pacific @cathaypacific]

@Ju_n0on We would very much appreciate if you can share with us more about your experience through https://t.co/8IqZTOdYxb, this will allow our Customer Care Department colleague to look further into your case.

[Cathay Pacific @cathaypacific]

Your feedback is always invaluable, which is why we are introducing an enhanced A321neo experience on regional flights – arriving summer this year.

[Cathay Pacific @cathaypacific]

@Ju_n0on Hello Abdul Qadeer, thank you for reaching out.
We couldn’t imagine what you have experienced and how disappointed you must have been.

[Cathay Pacific @cathaypacific]

*To be progressively introduced through our brand new A321neo aircraft and also refitted onto our existing fleet.
^Cathay Pacific was voted the World’s Best Economy at SKYTRAX 2024 and 2025.

#cathaypacific #MoveBeyond

[Cathay Pacific @cathaypacific]

No matter the destination or which aircraft you are flying on, every detail is woven with human-centric design to elevate your journey, as we continue to deliver the World’s Best Economy experience^. Learn more about our reconfigured Airbus A321neo fleet: https://t.co/8W1rPIMW9o

[Cathay Pacific @cathaypacific]

@delizeus Hello. We're very sorry to hear that. Would you mind sharing your feedback and telling us what happened? We would love to review what went wrong and set things right. https://t.co/ZwrFWgnNJI

[Cathay Pacific @cathaypacific]

@casparterhorst @CathayPacificNL If you require further assistance, please send us a direct message with details of the issue. Our team will be happy to look into the matter and see how we can assist.

[Cathay Pacific @cathaypacific]

@casparterhorst @CathayPacificNL Hi Caspar ter Horst, We're sorry to hear that you're encountering an error while making a payment on our website. We understand how frustrating this can be, especially when you're trying to complete your booking.

[Cathay Pacific @cathaypacific]

Please share the details of your experience through our feedback form, and our team will review your concerns and follow up as appropriate: https://t.co/8IqZTOdYxb

[Cathay Pacific @cathaypacific]

What does a redefined First class lounge experience look like?

Come with our lounge ambassador and experience 4 things not to be missed at our redesigned global flagship lounge, The Wing, First ✨.

[Cathay Pacific @cathaypacific]

🛋️ Indulge in a premium lounging space where contemporary design meets residential style
🍽️ Feast on curated Hong Kong flavours, regional Chinese classics and international culinary selections

[Cathay Pacific @cathaypacific]

Hi Balwinder Singh, we're sorry to hear about your experience. Your feedback is important to us, and we'd appreciate the opportunity to look into this further.

[Cathay Pacific @cathaypacific]

@SKDigitalStrat Hi SK Digital Strategy, thanks for your feedback. We're sorry for the confusion. Please DM us your booking reference and travel details, and we'll be happy to help clarify. Thanks.

[Cathay Pacific @cathaypacific]

@CathayMilesBack We understand your concern, but we would like to learn more about your situation to assist you better. Please send us a DM with your membership number and any relevant details. We are always ready to review your case and provide further assistance.

[Cathay Pacific @cathaypacific]

@CathayMilesBack Hello. We're sorry to hear about your experience. We understand how concerning this situation must be. Would it be alright to send us a DM with your membership number and any relevant details so we can review your case and provide further assistance?