Cex Support Hub

[Cex Support Hub @CexSupport_Hub]

@jack_holden06 Kindly follow us and send a DM so we can prioritise your case and assist you promptly.Thank you

[Cex Support Hub @CexSupport_Hub]

@jack_holden06 Kindly follow us and send a DM so we can prioritise your case and assist you promptly.Thank you

[Cex Support Hub @CexSupport_Hub]

@jack_holden06 Kindly follow us and send a DM so we can prioritise your case and assist you promptly.Thank you

[Cex Support Hub @CexSupport_Hub]

@GameBoyzUK Kindly follow us and send a DM so we can prioritise your case and assist you promptly.Thank you

[The Game Boyz @GameBoyzUK]

@CeXSupport Good afternoon, i traded in a few items yesterday and was told I would receive a voucher via email by last night. I have still not received any email regarding my trade in. Please could you help be with this. Thanks.

[Cex Support Hub @CexSupport_Hub]

@Ross_Martin_DJ Kindly follow us and send a DM so we can prioritise your case and assist you promptly.Thank you

[Cex Support Hub @CexSupport_Hub]

@Ross_Martin_DJ Kindly follow us and send a DM so we can prioritise your case and assist you promptly.Thank you

[Ross @Ross_Martin_DJ]

@CeXSupport
I am writing regarding a phone charger I purchased from your store which has just experienced a serious failure and caused damage to my electrical socket.
While in normal use, the charger overheated and appears to have short-circuited, resulting in an explosion

[Cex Support Hub @CexSupport_Hub]

@grundy1973 Kindly follow us and send a DM so we can prioritise your case and assist you promptly.Thank you

[Cex Support Hub @CexSupport_Hub]

@grundy1973 Kindly follow us and send a DM so we can prioritise your case and assist you promptly.Thank you

[Barry Lewis @grundy1973]

@CeXSupport my item hasn’t arrived. Your shipping label has though but attached to another parcel not from CEX. I have put a ticket in but reply’s are so slow. They suggested checking with neighbours etc, but not there.
It’s probably with Royal Mail somewhere but with no label.

[Cex Support Hub @CexSupport_Hub]

@kiltandkernow Kindly follow us and send a DM so we can prioritise your case and assist you promptly.💬Thank you 🌹

[Andy Webster (ex RAF) @kiltandkernow]

@Cex I ordered a phone online and paid for delivery but no update
Order number. 21536091 you have not responded to email via your website.

[Cex Support Hub @CexSupport_Hub]

@Dev37v Kindly follow us and send a DM so we can prioritise your case and assist you promptly.💬Thank you 🌹

[Dev @Dev37v]

@CeXSupport

Hi! I just got my order (21510544)
I've recived the wrong product, I orderd a "Legion go S" and I got the "legion go" Please let me know how I can get my order or refund asap - I had booked 2 days off to play my new console and now may lose out twice cos of CEX!

[Cex Support Hub @CexSupport_Hub]

@KyleKilleen5 Kindly follow us and send a DM so we can prioritise your case and assist you promptly.💬✨Thank you 🌹

[Kyle Killeen @KyleKilleen5]

@CeXSupport can this be replied to please before closing today. This entire process is extremely unacceptable. You can promise funds to be transferred then leave that person in the dark with no update.

[Cex Support Hub @CexSupport_Hub]

@msleeofficial Kindly follow us and send a DM so we can prioritise your case and assist you promptly.💬✨Thank you 🌹

[Cex Support Hub @CexSupport_Hub]

@msleeofficial Kindly follow us and send a DM so we can prioritise your case and assist you promptly.💬✨Thank you 🌹

[ConnectionsWithMsLee @msleeofficial]

@CeXSupport placed an order on your website on 20th…first I got 3 emails saying order placed, even got a tracking number, then suddenly got an email saying item refunded with no explanation. After following up with CS, the first person said the order has been dispatched…

[Cex Support Hub @CexSupport_Hub]

@Kravenbyte Kindly follow us and send a DM so we can prioritise your case and assist you promptly.💬✨Thank you 🌹

[Kravenbyte @Kravenbyte]

@CeXSupport tried messaging you dms are closed i need help with my order

[Cex Support Hub @CexSupport_Hub]

@STUA12T Kindly follow us and send a DM so we can prioritise your case and assist you promptly.💬✨Thank you 🌹

[Sub_Zero_Assassin @STUA12T]

@CeXSupport Hi, yesterday afternoon just after 2pm I traded in a legion and a Nintendo switch at your Eastbourne store. I am yet to receive the funds in my account. On the test slip it said that it would be complete by 5pm yesterday, I wanted to ask for your help please.

[Cex Support Hub @CexSupport_Hub]

@OhhMbz Kindly follow us and send a DM so we can prioritise your case and assist you promptly.💬✨Thank you 🌹

[Mbz @OhhMbz]

@CeXSupport have dm’d and submitted online ticket. Haven’t been contacted back for my nonpayment of drop and go.

Ridiculous customer service that they said would be done by 2pm yesterday in store and still nothing

[Cex Support Hub @CexSupport_Hub]

@ciara_oshea77x Kindly follow us and send a DM so we can prioritise your case and assist you promptly.💬✨Thank you 🌹

[Me @ciara_oshea77x]

@CeXSupport please help with my Order ID: 1268275. Can you confirm you received it in the Tralee store?

[Cex Support Hub @CexSupport_Hub]

@glenners811 Kindly follow us and send a DM so we can prioritise your case and assist you promptly.💬✨Thank you 🌹

[Glenners81 @glenners811]

@Cex I’m waiting 2days for my drop n go funds to sent to me . Can you help ?