Tucker Bearden

Christ follower. Sports fanatic. Computer wizard.

[Warrior Web Works @warriorwebworks]

I have a client that is being attacked with negative reviews by a scammer and asking for money. But Google tells me it doesn't violate policy. @GoogleMyBiz , is this correct? You allow users to extort business owners for money?

[Tucker Bearden @Ch13f_]

@ESPNFANSUPPORT question: After week 1 of espn fantasy - our standings are all weird. some teams show 2-0, some show 0-2 and some show 1-1 despite winning. There's only been 1 week obv. I don't know what went wrong - or how to fix it. Can you help?

[Tucker Bearden @Ch13f_]

@themify Is there a way to apply the default post layout to all posts that already exist on your website?

[Tucker Bearden @Ch13f_]

@GoogleMyBiz Sorry man but there's a miscommunication. I haven't sent any details. Can you still help me?

[Tucker Bearden @Ch13f_]

@GoogleMyBiz Can you help me? I've put in a ticket for a profile and I am 100% positive that it meets quality guidelines but I can't get in touch with a person. I just jeep getting the same automatic emails.

[Tucker Bearden @Ch13f_]

@GoogleMyBiz Them: Go away now. We don't care that this is costing your small business thousands of dollars. Were just gonna send you in circles. This is the most frustrating support team ever.

[Tucker Bearden @Ch13f_]

@GoogleMyBiz I hate to keep asking you about this same profile but I keep following your advice and it's sending me in circles. I was told to reply to original ticket. I did. They said to put in new ticket. I did. They said to reply to original ticket. Can you please help??

[Tucker Bearden @Ch13f_]

Day 3 of asking @GoogleMyBiz for an update. For those keeping track this is how their support works. 1. Hey reply to the original ticket. Me: OK. 2. Hey put in a new ticket. Me: OK. 3. Hey reply to original ticket. Me: what the heck can someone help. Them: we already told you.

[Tucker Bearden @Ch13f_]

@GoogleMyBiz Thanks Jim...I did as suggested to contact the original ticket and was told to put in a new ticket which I already did....can you please help?

[Tucker Bearden @Ch13f_]

@GoogleMyBiz I put in a ticket to reinstate a profile again after it originally got denied but I got an email that just said to contact original thread but that doesn't work. Can you help out please?

[Tucker Bearden @Ch13f_]

@GoogleMyBiz Sent a Dm. Thank you

[Tucker Bearden @Ch13f_]

@GoogleMyBiz A member of your team got back go me. Thank you.

[Tucker Bearden @Ch13f_]

@GoogleMyBiz I put in two tickets over a week ago for a business profile that has been suspended and I haven't heard anything back despite me asking for updates. Can you please help?

[Tucker Bearden @Ch13f_]

@GoogleMyBiz Day 5 of tweeting are Google Business Profile support until someone helps me. Imagine if this was any other customer support. Standing in the customer service line at WalMart and they're just staring at you. You ask for help. They stare in silence. For 5 days. Insane

[Tucker Bearden @Ch13f_]

@nigelxlewis @GoogleMyBiz At least they're not blatantly ignoring you.

[Tucker Bearden @Ch13f_]

@GoogleMyBiz Day 4 of tweeting at Google Business Profile support until someone responds to help me. (I've already tried tickets and went through all the necessary steps) with no response.

[Tucker Bearden @Ch13f_]

@GoogleMyBiz Day 3 of tweeting at Google My Business support asking for help until someone notices me lol

[Tucker Bearden @Ch13f_]

@GoogleMyBiz Do you guys offer support? It's been days now. Multiple tweets, multiple emails and no response at all. I've tried many different things and no one is even acknowledging me. I'm starting to wonder if you support small businesses cause it doesn't seem like it.

[Tucker Bearden @Ch13f_]

@GoogleMyBiz Can you please help?? I sent a tweet a couple of days ago explaining I'm in an endless loop. No reply anywhere.