Chantal Donaldson-Foyer

Group Product Manager @decathlon_tech #sportforthemany
All views and typos my own. @ubisoft and @gdsteam alumni 🇩🇪🇫🇷🇬🇧🇪🇺

[Chantal Donaldson-Foyer @Ch_Foyer]

Here's the recording of my talk 'how to get away with murder (of a product)' https://t.co/a5F1Yjo1dA

[Chantal Donaldson-Foyer @Ch_Foyer]

Amongst PMs we often focus on building more and better. But sometimes it's also about doing less, or nothing at all! On 29 March 6.30pm CEST I will be sharing 'how to get away with murder of a product' Would love to see you there ☺ #productmanagement https://t.co/xatjCBzuwI

[School of Product @SchoolOfPO]

😉 Bientôt le grand break estival ? On vous annonce sans plus attendre les premiers noms de l'affiche de La Conf’ School of Product !

👉 @Ch_Foyer
👉 @Lyoko4TW
👉 @haddad_lucie
👉 @agnes_crepet
👉 @IsaHuynh

[Lenny Rachitsky @lennysan]

All of my GTM and growth strategy research summarized in one image:

[Department for Culture, Media and Sport @DCMS]

HER MAJESTY THE QUEEN'S LYING-IN-STATE QUEUE UPDATE, 9:00AM, 16 Sept

Estimated queueing time is at least 14 hours

Queue end is currently in Southwark Park

What3words: navy.noises.overnight

Tracker: https://t.co/6BYxq66a8X
Journey planner: https://t.co/XnDRCfljTD

[Chantal Donaldson-Foyer @Ch_Foyer]

Why it's the best? Excellent research, engaging writing and with an ear to the ground of current trends in product.

[Chantal Donaldson-Foyer @Ch_Foyer]

The best product writing I've come across is 'Le Ticket' - in French only. Imo it's worth giving Duolingo a go, to access that gold 💰. Latest is on the development of the highly discussed 'SNCF Connect' App. https://t.co/wt9MeTon2T #productmanagement

[Chantal Donaldson-Foyer @Ch_Foyer]

"Ironically, we tend to recreate the organizational silos we suffer." @AAGounot and I wrote about org design and its impact on the experiences we create - looking at the proliferation of unhelpful 'one-stop-shops' https://t.co/BeQNbZ9N2q

[Jeffrey Allen @jallen300]

After 4 years in government, I've written about how I think we could be doing better — if we understood the difference between issues that are ‘complex’ and those that are merely ‘complicated’.


https://t.co/Pz3BDeJuf5


#govdesign #servicedesign #Policy #policydesign #systems

[Chantal Donaldson-Foyer @Ch_Foyer]

I find writing alt text a very calming experience. It forces you to stop and really think about an image. I recommend it.

[Chantal Donaldson-Foyer @Ch_Foyer]

@stevenjmesser I think that 'knowing it's there' is an important part too... knowing that you can refer back to a commonly agreed thing is reassuring - even if it only happens a few times a year!

[Chantal Donaldson-Foyer @Ch_Foyer]

Booked a train ticket from Berlin to Paris... the exact same journey was 50€ cheaper on https://t.co/elYdTEK0uJ than on SNCF Connect. Glad I checked!

[Chantal Donaldson-Foyer @Ch_Foyer]

Learned some French business speak today. To have a rake - ie to have many line reports (and your org chart looks like a rake) 🤷‍♀️

[Chantal Donaldson-Foyer @Ch_Foyer]

Le no-code pour les services publics en UK 🔥🔥

[Chantal Donaldson-Foyer @Ch_Foyer]

@cl_bloom @dansutch Thank you!! if you're up for a chat @cl_bloom can you DM me? (I don't think I can)

[Chantal Donaldson-Foyer @Ch_Foyer]

A colleague and I are working on a piece on 'one stop shops' and 'hubs' - that INTEND to solve navigation and discoverability problems- do you by any chance know of such experiments ?

[Chantal Donaldson-Foyer @Ch_Foyer]

@EleHrwch @cl_bloom @dansutch Oo awesome thank you! I'll DM you :)

[Chantal Donaldson-Foyer @Ch_Foyer]

(now trying to figure out how to explain to her how to change accessibility settings... but somehow ironic how hard it is to turn them on!)

[Chantal Donaldson-Foyer @Ch_Foyer]

My grandma just told me she uses a magnifying glass to look at her tablet. 😱

[Tim Urban @waitbutwhy]

Psychologists use a term called "pluralistic ignorance" to describe the phenomenon of "no one believes, but everyone thinks that everyone believes." (h/t @AdamMGrant)

Here's a way to visualize it: