Chamberlain

The world’s most reliable & innovative garage door opener & home access solution for DIY installation. Need help? Get support here:

[Chamberlain @Chamberlain]

Stay connected with garage control in your Tesla.
1: Do you have the latest software version?
2: From the Control Screen menu, navigate to garage door icon, tap myQ
3: Scan the QR code that appears
4: Log in to your myQ
5: Select your plan
6: Enter your billing and check out

[Chamberlain @Chamberlain]

@Jonnyboy2024 Hi! Based on what you've described, it sounds like there may be an issue with the wall control. Please send us a private message with your opener's model number any additional information. We'd be happy to help determine what may have caused the unexpected door activation.

[Chamberlain @Chamberlain]

@RonChusid Hi Ron, we're sorry to hear about your experience. Please send us a private message with the email address associated with your myQ account and any order or subscription details so we can investigate the charges and help get this resolved.

[Chamberlain @Chamberlain]

@ArtChart23 Hello Arthur! Thank you for reaching out to us! How can we help you?

[Chamberlain @Chamberlain]

@dbarzel Thank you for reaching out. Please check your DMs. We sent you a private message to further assist. 🙂

[Chamberlain @Chamberlain]

@RSCardCollector We understand how frustrating it can be when a new product doesn't work as expected and also disappointed to hear that your interaction with our support team did not meet your expectations. Thank you for giving our product a try, and we apologize for the inconvenience.

[Chamberlain @Chamberlain]

@Mattlinn01 Please send us a private message with your myQ email address so we can help. Thank you!

[Chamberlain @Chamberlain]

@Mattlinn01 Thank you for reaching out. Please check your DMs. We sent you a private message to further assist. 🙂

[Chamberlain @Chamberlain]

@_UltraSoft_ Hello! We would be happy to assist you with this, please send us a private message with your myQ information. Thank you!

[Chamberlain @Chamberlain]

@RLaPedis Hi Ron! At this time, moving devices between existing myQ accounts does require deleting the device from the current account and then adding it to the other account. Those are the correct steps today, but we appreciate your feedback and will share it with our team. Thank you!

[Chamberlain @Chamberlain]

@redhotchilukuri Hello Prasanth! We would be happy to assist you. Please send us a private message so we can assist you further.

[Chamberlain @Chamberlain]

Stay connected with garage control in your Tesla.
1: Do you have the latest software version?
2: From the Control Screen menu, navigate to garage door icon, tap myQ
3: Scan the QR code that appears
4: Log in to your myQ
5: Select your plan
6: Enter your billing and check out

[Chamberlain @Chamberlain]

@J_Kub_SK Hey! We sent you a DM for more information about this. Thank you!

[Chamberlain @Chamberlain]

@matt_shrock Hello Matt! We're so sorry to hear about your experience. Please contact our Technical Support 1-800-528-9131 or send us a direct message so we can assist you with this. Thank you!

[Chamberlain @Chamberlain]

@amateurnascar Hi ameteurnascar! We sent you a private message to further assist.

[Chamberlain @Chamberlain]

@pitoplata1 Hi! We sent your DM to further assist you with your inquiry.

[Chamberlain @Chamberlain]

@905customer Hello! If your garage door is opening on its own please perform the following steps to resolve: https://t.co/qtcoHhhV5m

[Chamberlain @Chamberlain]

@BrainiacBball At this time, our support team can assist with placing an order by phone while inventory is still available. Once stock is depleted, the door sensor will no longer be available for separate purchase. We recommend contacting our support line as soon as possible for assistance.

[Chamberlain @Chamberlain]

@BrainiacBball We understand your frustration, and we’re truly sorry for the inconvenience this has caused.
At this time, the door sensor is no longer sold separately and is only available as part of a complete kit. Your comments have been noted and shared internally. Thank you!

[Chamberlain @Chamberlain]

@BrainiacBball Hello BBall Brainiac! Thank you for your reply. The myQ Door Sensor is no longer sold separately.