Jonathan Chang

Que. @bootlegchang

[Jonathan Chang @ChangThePenquin]

@ADT It's really upsetting that the company is avoiding responsibility for damaging equipment and forcing long time customers to pay exorbitant prices as the only means of compensation.

[Jonathan Chang @ChangThePenquin]

@ADT This Protection 1 merger has caused a 5 month headache resulting in me needing to pay hundreds of dollars extra to continue service. All because ADT and Protection 1 couldn't get their info straight. 30+ years as a customer coming to an end.

[Jonathan Chang @ChangThePenquin]

@AmericanAir Booked an international flight with y'all. Called in to get seats signed. Checked in and was given different seats and was told the reserved seats don't matter.

[Jonathan Chang @ChangThePenquin]

@FedEx Pretty shitty to deny a refund request for late delivery due to "shipment not being handled by FedEx" when I was only given a delivery date once it arrived in FedEx's facilities.

[Jonathan Chang @ChangThePenquin]

@blobyblo Hell yeah! Are you ready to get tacos at Miller Tacos tonight?!?!

[Jonathan Chang @ChangThePenquin]

@tacobell got home from taco bell ready for my midnight snack. They forgot my crunch wrap supreme. :(

[Jonathan Chang @ChangThePenquin]

@Whataburger how u gonna make us wait 40 minutes for food and not give syrup with the pancakes?

[Jonathan Chang @ChangThePenquin]

@Ticketmaster Support was super responsive until I asked for a ticket exchange for $10. They then disappear only to respond 6 hours later with "tickets you wanted are now sold out." It wouldn't have been if you responded in time!

[Jonathan Chang @ChangThePenquin]

@OldNavy Bought a shirt and pants set on Old Navy. Shirt never shipped and Old Navy will not resolve this issue. Only solution is to refund and for me to repurchase at full price. Only issue is that sizes are now sold out. So much for the set!

[Jonathan Chang @ChangThePenquin]

@QueenieWrites @StubHub Zilp. They'll charge you while refunding the buyers. Buyers lose nothing. StubHub gains your FULL ticket price and you lose double.

[Jonathan Chang @ChangThePenquin]

@StubHub pretty crappy for your company to only allow one upload method then cancel the sell and charge the seller for it.

[Jonathan Chang @ChangThePenquin]

@VividSeats Trying to contact support but it is asking for my acct phone #... Except there's no option anywhere to add my phone number in my profile.

[Jonathan Chang @ChangThePenquin]

Camelphat and Alan Fitzpatrick at The Concourse Project: Register for Presale Access & Win Prizes!: https://t.co/dpNdlIjrGZ

[Jonathan Chang @ChangThePenquin]

@Target Is there some sort of process to check returns? Bought some OptiFree contact solution and turns out it was used and refilled with musty water. Contact lens case was covered in grime. Could have damaged someone's eyes if they didn't notice.

[Jonathan Chang @ChangThePenquin]

@FedExHelp whoa! You're automated system is doing everything it can to NOT connect me to a representative. Definitely didn't solve my issue or connect me to someone who could help.

[Jonathan Chang @ChangThePenquin]

@FedExHelp my package has been delayed over and over. Representatives have told me different conflicting information throughout the day. Guess Im sleeping on the floor til next week.

[Jonathan Chang @ChangThePenquin]

@FrontierCorp Customer for over 20 years and we're thanked by being forced to pay over 550% more per Mbps. Thanks! #internetservices

[Jonathan Chang @ChangThePenquin]

@StubHub So yall automatically take the buyers side and refund their money +50% fees without proof. I Can't get scan report cause it's confidential but got an agreement to conference call but yall aren't picking up my calls and won't talk to Ticketmaster who has the scan report.

[Jonathan Chang @ChangThePenquin]

@FrontierCorp GJ on having a tech mark completed but never show up then reschedule. 1 week without internet and counting.

[Jonathan Chang @ChangThePenquin]

@Delta 5 hour flight with no entertainment. :( Hope the system on the next leg works. #BROKEN