charitha

[charitha @CharithaManju]

@bookingcom I have cancelled my flight on 06-May-2023
My flight details are below
Flight travel date : 21-May-2023
From: KIA, Bangalore
To: Heathrow.
It’s been 7 months and am still waiting for refund. Am just being sent back&
forth between https://t.co/vxlmxX0dTB & @airindia

[charitha @CharithaManju]

@airindia @airindia , how is this a good customer service. You have made us to pay thrice using the link your staff has provided. @PhonePe worked and the transaction was successful, it’s your job to follow up with the banks and credit the amount in 24 hours as your staff promised

[charitha @CharithaManju]

@airindia , worst customer care

Our checkin baggage is 7 kg over weight. They have sent us a link to pay 1000 USD. We have paid using the link via my UPI id. Phonpe transaction was successful but Air India dint receive it. They have asked us to make a second payment and once we

[charitha @CharithaManju]

@airindia Which we haven’t and now you are asking US to follow up with the bank?
We have presented the screenshot of successful payment to your staff once the UPI payment was successfull

[charitha @CharithaManju]

@airindia @airindia , if there was an issue with the payment link , why did your staff initiated that payment mode and presented that link to both my husband and myself.Using that link we both paid INR 9819 each , that sums up to INR 19638. Air India staff mentioned we will receive in 24hr

[charitha @CharithaManju]

@airindia Typo error: not 3000 we have been charged $100 X 3 + TAX

[charitha @CharithaManju]

@airindia paid it , they mentioned the link is incorrect
. Thirdly they got a debit card machine and asked us to pay . So instead of 1000 USD , they have collected 3000 USD.

[charitha @CharithaManju]

@socialepfo I’ve submitted my Form-10C and Form-19 on 06-May-2024. My Form-19 is settled however Form-10C status still shows ‘Under Process’.I’ve raised grievance and the grievance is closed but the claim isn’t settled

[charitha @CharithaManju]

@SapiensIns , kindly help me with this

[charitha @CharithaManju]

@SapiensIns
Hi team, I am really not sure if this is the platform to bring the issue up, but I have been trying to get the issue resolved via emails from past 2.5 years and it’s going no where. I am an ex employee of Sapiens India Private Limited, Bangalore.

[charitha @CharithaManju]

My pf account has incorrect employment start date and I have been requesting the company to help me in updating the same. I am not getting any help and my pf amount is stuck from 3 years.
Requesting you to kindly help

[charitha @CharithaManju]

@bookingcom @bookingcom , this is the resolution I have got from your team, and if you see it’s on 30-Jun. The status has been same from 30-June to 07-Dec. As per you is this the resolution I should be accepting?

[charitha @CharithaManju]

@airindia I have cancelled my flight on 06-May-2023
My flight details are below
Date:21-May
From: Bangalore
To: Heathrow
It’s been 7 months and am still waiting for refund. I am not getting any help from @bookingcom from past 7 months. Please be kind to the situation and help me

[charitha @CharithaManju]

@bookingcom @airindia @RNTata2000 sir, I am out of options. I have been at this from past seven months, nothing planned. Hope you can shed some light on the situation?

[charitha @CharithaManju]

@bookingcom @bookingcom communication via form
Is also done,refund application has been stagnant from 23-May. No further update is made. Your team blames @airindia for not getting the refund application processed. @airindia says they haven’t received refund application. Whom should I trust!?

[charitha @CharithaManju]

@bookingcom @bookingcom communication via form
Is also done,refund application has been stagnant from 23-May. No further update is made. Your team blames @airindia for not getting the refund application processed. @airindia says they haven’t received refund application. Whom should I trust!?

[charitha @CharithaManju]

@bookingcom @bookingcom you aren’t assisting customers on the phone as well. Phone is the way I have been trying from past 7 months and that did not help. Can you let me know if you have any intentions at all giving a customer their money back?

[charitha @CharithaManju]

@kakabura1 With whom are you planning to take this up?

[charitha @CharithaManju]

@airindia I have shared my response and I wouldn’t agree with the response that I have received

[charitha @CharithaManju]

@airindia I have DMed you the details

[charitha @CharithaManju]

@kakabura1 I haven’t yet, did you file a case?