Charlene Laurent

'Have more than you show, speak less than you know'

[Charlene Laurent @CharleneNL_]

@1Xtra got me forgetting how much I LOVE MJ! Nailed this mornings mix. Ran out the car to get in and continue to listen! That man was a musical GENIUS! 💞🕺

[Charlene Laurent @CharleneNL_]

@TheRangeUK multiple emails and a direct message sent pertaining to order no. W3076081 and the below damage to our dining chair upon delivery... Large mark, looks like rust?

[Charlene Laurent @CharleneNL_]

@virginmedia Expanding on the situation?! Would you mind confirming what details you require?

[Charlene Laurent @CharleneNL_]

@virginmedia you sign me up as a new customer without informing me there has been an outage in the area since 26th FEB! UNBELIEVABLE!

[Charlene Laurent @CharleneNL_]

@TalkTalk to say I'm less than satisfied with your shoddy service would be a MASSIVE UNDERSTATEMENT. TV and broadband booked to be installed 24.02.2021, noone turned up and noone can tell me when this will be done

[Charlene Laurent @CharleneNL_]

@sainsburys more than half the punnet is off, I'm furious! No, I don't have the receipt, purchased yesterday 11.02.2021

[Charlene Laurent @CharleneNL_]

@PublicDesire Where's my order? Still no reply to my email or tweet

[Charlene Laurent @CharleneNL_]

@PublicDesire order placed yesterday before midnight for next day delivery, no dispatch details have been received, nor has my order? Order number #UK370722

[Charlene Laurent @CharleneNL_]

@TalkTalk is there a current issue with broadband in Woodford? No service for TWO DAYS #talktalkhelp

[Charlene Laurent @CharleneNL_]

Did @kelvin_fletcher just literally flip @OtiMabuse over with his little finger?! Wow! Just wow! #StrictlyFinal #kelvinforthewin

[Charlene Laurent @CharleneNL_]

@MoonpigUK order placed Tuesday for 2 cards, 1 arrived yesterday, no sign of the 2nd which is required before Sat...!

[Charlene Laurent @CharleneNL_]

@mothercareuk @Mothercarehelp could someone respond to my message? Getting pretty annoyed my order is taking so long to be delivered

[Charlene Laurent @CharleneNL_]

@TGIFridaysUK Shame we didn't receive an apology in person at the time! Your reply is pretty poor too. We shall not return

[Charlene Laurent @CharleneNL_]

@TGIFridaysUK #Westfieldstratford needed a table to accommodate a buggy, told the outside area didn't open for another 30mins, despite there being diners eating there and not offered an indoor table. No apology, no reason. Not good at all!

[Charlene Laurent @CharleneNL_]

@TGIFridays #Westfieldstratford needed a table to accommodate a buggy, told the outside area didn't open for another 30mins, despite there being diners eating there and not offered an indoor table. No apology, no reason. Not good at all!

[Charlene Laurent @CharleneNL_]

@boohoo next day order placed Mon, still not arrived... Yes I've contacted the help team, but am finding them less than helpful *sigh*

[Charlene Laurent @CharleneNL_]

@boohoo_cshelp Nyla is rediculously unhelpful, patronising and unprofessional "my bad" and "sorry you feel this way" she may as well have sent me the middle finger emoji

[Charlene Laurent @CharleneNL_]

@TalkTalk Yes

[Charlene Laurent @CharleneNL_]

@TalkTalk what kind of managers do you have working for you and representing Talk Talk?! A so called manager hung up on me yesterday and foolishly I've signed up to 18 more months of your so called service

[Charlene Laurent @CharleneNL_]

@TalkTalk Yes, train your managers effectively in order that your customers are always left satisfied. I was trying to discuss a billing error @TalkTalk have made and was practically told to shut up and hung up on #CustomerServiceatitsworst