@DeliverooHelp This is why you need to be regulated properly. You waste customer time and have a strict no compensation policy, except for a £5 credit goodwill gesture. Shoddy.
@DeliverooHelp Yr service is down, you know it & yet you still don’t put a msg on yr site. The automated msg on your phone line says the app is experiencing some problems, but actively encourages people to use the website. So you’re misleading customers by accepting further orders online.