Jiasheng Jiang

An Amazon seller - 6 years.
I speak for myself, and my fellow Amazon seller friends.
Interested in Walmart ＆ TikTok as well.
Interested in AI models.

[Jiasheng Jiang @Chashengjun]

@niaoshu 注册美区paypal, 传了中国大陆的护照，然后扫脸，接着账号就被永封了。真尴尬😀

[Jiasheng Jiang @Chashengjun]

@rokcso 苏柯蕤 如果是你的真名的话 ，【蕤】这个字眼太生僻了。大多数的系统都识别不出来。

[Jiasheng Jiang @Chashengjun]

@Plasma false marketing. lie

[Jiasheng Jiang @Chashengjun]

@NAEEMtky @amznsellerhelp Per my own experience, you attended the video call verification, [not] passed the verification.
Did you receive a notifcation, saying you passed the interview, or you havent received any notice from them?

[Jiasheng Jiang @Chashengjun]

The new check has been sent, we are expecting it.
Thanks @mercury

[Jiasheng Jiang @Chashengjun]

Dear @mercury ,

Our Mercury account has been closed by your side.
Mercury mailed us a check for the remaining funds in our account, we did receive a check from Mercury, but the check is expired.

We opened a case to request a new check, case id 2553268, but Mercury did not bother to respond us.

We also called Mercury through official Tel support: [phone].
Support said would provide us a response within 48 hrs.

The promised time has passed, yet we receive no Email reply, or a call back.

Please help return funds in our account back to us.

Thanks in advance.

[Jiasheng Jiang @Chashengjun]

@Proofsmith @mercury says 7-10 business days.

[Jiasheng Jiang @Chashengjun]

when yr account deactivated, inventory held.
You need to remove your sellable inventory from FBA warehouse to avoid FBA storage fee, and possible inventory disposal.
disposal on your expense, of course.
inventory sit still for over 3 months will be destroyed, if you dont remove them from FBA warehouse.

Tough lesson.
I dont think Amazon would reinstate your account, hope Amazon proves me wrong.

Good luck to you!

[Jiasheng Jiang @Chashengjun]

Dear @mercury ,

Our business bank account has been closed by yr side.
We did not receive your latest check, and the old check that we indeed received has been cancelled by your side.
Please kindly send us a new check for us to collect the remaining funds in our Mercury account.

We have been struggle on this issue for 8 months, nearly 9 months.

No response from your side to case (2553268) so far.

Your quick action on our case (2553268) would be highly appreciated.

Thanks in advance.

[Jiasheng Jiang @Chashengjun]

Dear @mercury team,

Our Mercury business account has been closed by yr side.
You sent us a check, but we did not receive the check.
We wrote to Mercury help support, case created, but no human follow-up from Mercury.

We hope Mercury can get in touch with us, and advise how we can get our funds in account back.

You can DM me for our account details.

Thanks

[Jiasheng Jiang @Chashengjun]

LIMITED-TIME OFFER: For a limited time, earn a $250 cash bonus when you open a Savor card
Capital One credit card referal link：
https://t.co/x5JqhkWDUo

[Jiasheng Jiang @Chashengjun]

Now, Amazon has less employees.
It takes you longer to wait for a resolution, or simply a reply from Amazon.
You may need to wait 15 buiness days to have a comment on your account appeal from Amazon, or sometimes no reply at all.

and more errors,less channel to get help from Amazon.
You can see the image below.

Year 2026, is a tougher year for Amazon sellers.
We are glad that we diversified our income channels.
@AmazonASGTG @amznsellerhelp

[Jiasheng Jiang @Chashengjun]

@AskCapitalOne DM sent.

[Jiasheng Jiang @Chashengjun]

credit card not received.
card not activated.
card got stolen.

Should we be responsible for these charges?
It is the first time that my sister apply for a credit card in your bank, and now she should be paying these bills?

My sister has locked the card.
@AskCapitalOne @CapitalOne

[Jiasheng Jiang @Chashengjun]

尴尬哦
实体信用卡的信件 直接被人偷了。。。

[Jiasheng Jiang @Chashengjun]

@bailyLU 本金很关键

[Jiasheng Jiang @Chashengjun]

@AskCapitalOne @CapitalOne
I dont recommend that you activate your credit card （physical）card.
Cause parcels sometimes get stolen.
There are always people that tried to steal your credit card, even before you receive the physical card.

Dispute is time-wasting, also hurts your mood.

My family's credit card got stolen.
We are not happy about it.

[Jiasheng Jiang @Chashengjun]

@broodsugar congrats‌

[Jiasheng Jiang @Chashengjun]

@AmazonASGTG Wonder if you guys feel the same.
After Amazon reduced its work force, it now takes more time for Seller Support to resolve your issue.
You can wait 2-3 weeks, and nothing happen (no real progress from Amazon side).
Most of sellers' time is spent on waiting resolution from Amazon.

Second,
AI generated responses from Amazon Seller Support are easy to recognize.
I feel ok that Amazon adopt AI tool to improve employee' work efficiency.
But we dont feel sellers' concerns are addressed more effectively.

AI tool did improve Amazon Seller Support's efficiency to respond sellers' inquiries,
but we feel the efficiency to resolve sellers' issue have not changed, or even reduced.