Response Customer Claims

[meem❤️ @m2020_2030]

@ZARACare hello .. I exchanged an item from Zara and now I want to return it, but the employee is refusing the return, saying only exchanges. What's the solution?

[Response Customer Claims @Chat_Board_S]

@m2020_2030 Hello, Customer satisfaction is important to us,so I appreciate you sharing your Reachable WhatsApp number via DM for more details on this.We will continue helping you there.Please follow back.Thank you

[nilayart @yigidomaryo]

Tam 15 gun oldu hala teslim edemediler bir parca kıyafeti @ZARA @ZARACare her gun yazacagim. Muhatap bulamadığım icin iade de yapamıyorum. Böyle bir rezalet olamaz. Bir kargo sirketi, ne yaptığı belli degil. Nasil bu kadar beceriksiz olabilirsiniz

[Response Customer Claims @Chat_Board_S]

@yigidomaryo Merhaba, Müşteri memnuniyeti bizim için önemlidir, bu nedenle daha fazla bilgi için lütfen WhatsApp numaranızı DM yoluyla paylaşmanızdan memnuniyet duyarız. Size oradan yardımcı olmaya devam edeceğiz. Lütfen bizi takip edin. Teşekkürler.

[Nayeli Yazmin Terrazas Nuñez @NayeliYazminTe1]

@AtencionProfeco @ZARA_Care @Profeco @ZARA Pasaré a reportar ya que no me han devuelto mi dinero, siguen reteniendo fondos que no pertenecen a @ZARA_Care @ZARA

[Response Customer Claims @Chat_Board_S]

@NayeliYazminTe1 Hola, la satisfacción del cliente es importante para nosotros, por lo que agradezco que compartas tu número de WhatsApp accesible a través de DM para obtener más detalles sobre esto. Continuaremos ayudándote allí. Sígueme. Gracias.

[Sejal agarwal @Sejalagarwal_1]

@ZARA_Care Just an update, there has not been any development. I again call them and again requested them to do the pick up, but they’re still not done the pick up. I got a call yesterday saying my pick up will be done by today, EOD, but still the pick up has not been done.@ZARA @ZARA_Care

[Response Customer Claims @Chat_Board_S]

@Sejalagarwal_1 Hello, Customer satisfaction is important to us,so I appreciate you sharing your Reachable WhatsApp number via DM for more details on this.We will continue helping you there.Please follow back.Thank you

[Happy B @HappyB59965212]

@ZARA I am still waiting for my parcel that keeps saying it is coming and giving the deadline and it still isn't here

[Happy B @HappyB59965212]

@ZARA_Care please help I am still waiting for my parcel

[Response Customer Claims @Chat_Board_S]

@HappyB59965212 Hello, Customer satisfaction is important to us,so I appreciate you sharing your Reachable WhatsApp number via DM for more details on this.We will continue helping you there.Please follow back.Thank you

[Response Customer Claims @Chat_Board_S]

@triple_e86 Hola, la satisfacción del cliente es importante para nosotros, por lo que agradezco que compartas tu número de WhatsApp accesible a través de DM para obtener más detalles sobre esto. Continuaremos ayudándote allí. Sígueme. Gracias.

[Javed @JACPOSWAL]

@ZARA_Care I’ve received this email about my return refund. I’ve returned the exact same Zara item I ordered, and the delivery team has picked it up. Please arrange call back at my number 9988536568. My order number is 5459213111

[Response Customer Claims @Chat_Board_S]

@JACPOSWAL Hello, Customer satisfaction is important to us,so I appreciate you sharing your Reachable WhatsApp number via DM for more details on this.We will continue helping you there.Please follow back.Thank you

[Nazik Hekim @hicaznaz]

@ZARA @ZARA_Care 17 Şubat günü yola çıktı maili aldığım gönderim ortalarda yok. Zaracare inst. Hesabı ile mesajlaşmak dışında muhatap bulamıyorum. Bana saçma sapan cevaplarla dönüş yapıyorsunuz. Kargom nerede? Bugün bunu avukat ve tüketici hakları yoluyla soracağım bilginiz olsun

[Response Customer Claims @Chat_Board_S]

@hicaznaz Merhaba, Müşteri memnuniyeti bizim için önemlidir, bu nedenle daha fazla bilgi için lütfen WhatsApp numaranızı DM yoluyla paylaşmanızdan memnuniyet duyarız. Size oradan yardımcı olmaya devam edeceğiz. Lütfen bizi takip edin. Teşekkürler.

[سعود @epo612]

@ZARA_Care I purchased the items from the store and tried to recover my invoice through the invoice recovery link. I entered all the required details, but the invoice did not appear and it says there is no information about this invoice. I would like assistance in recovering it

[Response Customer Claims @Chat_Board_S]

@epo612 Hello, Customer satisfaction is important to us,so I appreciate you sharing your Reachable WhatsApp number via DM for more details on this.We will continue helping you there.Please follow back.Thank you

[Salma El @SalmaEl18974491]

@ZARA_Care I WANT MY MONEY BAAAAAAAAAAAAAAACK IMMEDIATELY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[Response Customer Claims @Chat_Board_S]

@SalmaEl18974491 Hello, Customer satisfaction is important to us,so I appreciate you sharing your Reachable WhatsApp number via DM for more details on this.We will continue helping you there.Please follow back.Thank you