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This is an important email I sent today to all employees at XBOX:
Team,
We are beginning the most significant restructure in XBOX history. After careful consideration, I've made the difficult decision to reduce our team by approximately 3,200 throughout FY27. This will include approximately 1,600 role eliminations today, and in addition, four studios will leave XBOX to new management. I recognize that a year-long restructuring creates additional challenges. Unfortunately, it is not possible to make all the necessary changes in a single day, and I wanted to be direct about the scale.
I know this is painful. These changes will directly affect people who have poured their creativity into building XBOX. Many joined us through acquisitions, while others were recruited here, or sought us out because they loved this industry and loved XBOX. Today's decisions do not reflect their talent or dedication.
Our business today is not healthy. We are operating at margins that are 3–10x lower than comparable platform and publishing businesses. We entered Gen 9 with a smaller install base and a higher cost structure. To grow, we bet on Game Pass, multi-platform, and a broader portfolio of content. While those businesses have created meaningful value, they did not grow at the pace we expected. As that happened, our core business weakened, and we added more teams, more investment, and more time, hoping for a better outcome. And now the industry is facing the most severe hardware crisis in its history. We must reset XBOX.
First, we will reset our content portfolio.
Since 2018, we have aggressively expanded our studio portfolio while the number of games created each month across the industry now outpaces the last ten years combined. We now find ourselves competing not only with the largest publishers, but also with smaller independent studios. It is neither possible nor desirable to own every great independent studio. We have also learned that we are not the best home for every type of studio; in a typical year, we lost 64 cents for every dollar we invested. As we reset XBOX, we will help independent creators succeed by providing open development tools and audiences to realize their vision.
Compulsion Games and Double Fine Productions will return to management and transition to independent studios with their IP, catalog, and runway for their next games. Ninja Theory and Undead Labs have entered terms to join new ownership with funding to complete and grow Senua and State of Decay 3. In France, Arkane’s management is beginning required consultation with its Works Council to review potential strategic options.
We are also making reductions across other units, and in some cases, shifting investment to focus on higher priority projects. These changes vary in size across Activision, Bethesda/ZeniMax, Blizzard, King, Mojang, and XBOX Game Studios. None of our first party publicly announced games or projects are being cancelled as part of these reductions.
In addition, Mojang and King will now report directly to me. These two studios have increasingly become platforms and are our largest by monthly active players. They bring critical geographic, demographic, and differentiation to XBOX.
Second, we will reset our platform.
We know that great technology gets better when it gets simpler, not bigger. Today, in some parts of the company, work passes through as many as 14 layers of management. Our platform teams are 40% larger than they were at the start of this generation, even as our player base and playtime have declined. That complexity has slowed decisions, blurred accountability, and made it harder to deliver for players. As we reset XBOX, we will simplify.
We will reduce management layers to no more than 5, and where possible, 3. We will deliver success through a flatter organization that is built around makers (individual contributors focused on building), player-coaches (leaders who remain deeply involved in the work while developing their teams), and directly responsible individuals (DRIs) who own key decisions and outcomes. And we will streamline how we work across our tools, with a cleaner code base, shared services, and 50% reduced vendor spend.
Third, we are resetting how we operate.
As XBOX grew our headcount, we became more fragmented. Teams, studios, and functions often operate independently, and it became harder to work towards a shared goal, make the right tradeoffs, and get things done.
For the first time, we are establishing a Chief Operating Officer with end-to-end P&L responsibility across content, hardware, platform, and services. Helen Chiang has been promoted to this role and will report directly to me. Over nearly two decades at XBOX, Helen has helped build some of our most important businesses, from XBOX Live to leading Mojang and the Minecraft franchise. She will bring our businesses together under one operating model, making sure we make clear investment decisions, learn from our successes and failures, and hold ourselves accountable for results.
Thank you, Dave McCarthy, who is retiring after 17 years with XBOX. Dave has played a defining role in building the platform that millions of players rely on every day and has been a trusted partner through many of the biggest moments in XBOX's history. We wish him all the best.
These changes are about a bigger future for XBOX, not a smaller one. The next decade of gaming will be larger, more global, and more creative than anything we've seen before. This year, we'll invest as much in XBOX as we ever have, but we'll invest with greater focus, greater discipline, and greater clarity, all in service of making XBOX where the world plays and creates.
I want XBOX to be one of the few companies that entertains more than a billion people each day and gives everyone the opportunity to create and connect. I know we can achieve this goal. XBOX has many of the most beloved franchises in entertainment history, talented studios around the world, and we will return to growth in 2027.
History is full of companies that mistake longevity for inevitability. We will not be one of them.
Asha
On compte sur votre présence Samedi a 18h sur mon Space avec la Team #LTJV pour suivre ou participer au grand débat autour de l'arrêt du physique par #PLaystation/ #Sony .
Il y a énormément de choses à dire sur l'avenir du jeux vidéo, de l'industrie etc...
#PlayStation #Sony #Nintendo #Xbox
L'exemple depuis hier . 🤷 Et on a les mêmes en France.
Le contraste entre les joueurs qui sont dépités ou en colère et des influenceurs et certains médias qui eux trouvent le moyen de rendre la chose banale ou carrément d'accuser #Xbox d'être responsable de cette décision de Sony (PlayStation) 🤦
La ça serait la faute de Xbox parce qu'il ne serait pas un concurrent suffisamment fort pour faire peur a Sony et les empêcher de prendre ce type de décision.🤷🤦
En France on a carrément le ménestrel qui dit que ça va permettre de baisser les prix du démat parce que Sony se fera plus d'argent. 🤷
La même personne qui il y a encore quelques temps voulait que Xbox se retire du marché consoles et deviennent un simple éditeur.
Imaginez donc que Sony vient de décider de mettre fin au support physique sans se soucier de la concurrence..
Alors maintenant imaginez un monde où la seule console de salon haut de gamme soit chez #PlayStation .
Un monde où le seul et unique endroit pour acheter vos jeux consoles serait le store PlayStation.
Un monde où Sony serait le régulateur du prix des jeux et consoles sur le marché.
Et vous avez des influenceurs qui ont cette vision,.qui sont déconnecté du monde réel, parce qu'ils ne savent plus ce que c'est que d'acheter une console ou un jeu. Parce que tout leur est offert depuis plusieurs décennies.
Entre ceux qui mettent des œillères et rendent Xbox responsable de toutes les catastrophes de la terre et de l'univers et dans le déni ou ceux qui voient un monde où Sony serait en solo , voilà la vision de certains influenceurs qui clairement ne vivent pas dans le même monde que nous. 🤦
Et le plus triste et grave est de voir des gens qui adhèrent a leurs discours et se font lobotomiser le cerveau.
C'est hallucinant de constater que #PlayStation (Sony) a un totem d'immunité auprès de certains médias, influenceurs et de comptes youtube et Twitch affilié...
#Sony a littéralement annoncé la fin du PHYSIQUE sur consoles de salon, annoncé la fin du marché de l'occasion par la même occasion et forcément le risque de voir beaucoup de boutiques spécialisées fermer leur porte.
Parce que si LEADER du marché a pris cette décision, il est sûr et certain que d'autres vont suivre. Je rappelle que Sony avait été le premier éditeur a passé le prix des jeux a 80€ .
Et on connaît la suite.
Et pourtant ces personnes et médias leur trouvent des excuses pour minimiser l'impact de cette décision et de l'information.
Alors oui c'était évident que ça arriverait un jour . Les chiffres depuis plusieurs années nous y préparaient.
Mais est ce une raison pour faire passer cette info majeure comme si c'était une annonce classique et nous sortir les violons en disant que.
" Oui mais PlayStation n'avait pas le choix"
Le problème c'est la façon dont certains traitent cette info majeure. On sent clairement qu'il y en a qui ne veulent surtout pas se mettre à dos Sony et perdre leurs avantages et la visibilité que ça leur offre .
@M4nd0TheReal0ne Si c’est Xbox qui avait annoncé cela tu aurais tweeter en feu par les influvoleurs mais là ils prennent ça à la légère en disant qu’il faut vivre avec son temps et que Xbox va faire pareil . Des vendus !!!
@M4nd0TheReal0ne bah alors, où sont passés les insultes ? quand c'était XBX ça fusait de partout, ça insultait les dirigeants, les développeurs, mais quand c'est PlayStation ça se veut calme et posé