Mohnish Chheda

A number crunching guy interested in football and scuba diving.

[Mohnish Chheda @ChhedaMohnish]

@citysocializer I've been trying to create an account since 4 days but the website does not accept any picture for uploading as profile picture. Can you please fix the issue asap?

[Mohnish Chheda @ChhedaMohnish]

@makemytripcare I've received an email on 18 May 20 stating that I'm eligible for refund for first leg of the trip. In case you can't find the mail, let me know and I can share the email ID over tweet or in DM.

[Mohnish Chheda @ChhedaMohnish]

Despite repeated follows ups & requests on website, my request has not been considered regarding processing of refund on account of ticket cancellation that too 4 months ago. Extremely disappointing to see MMT's quality of service towards customers @makemytripcare @makemytrip

[Mohnish Chheda @ChhedaMohnish]

@makemytripcare @makemytripcare Please check your earlier emails where the customer care executive has written to me over email about the credit being given for first leg of the trip. In case you kind find the mail, let me know, I'll share it with you.

[Mohnish Chheda @ChhedaMohnish]

@makemytripcare @makemytripcare I've written confirmation from other airline about refund being processed. It is surprising to see that MMT is absolutely not concerned and updated about trip booked through MMT and is just focussed on how should it avoid processing refunds.

[Mohnish Chheda @ChhedaMohnish]

@makemytripcare @makemytrip Still awaiting your response on the issue I've described in detail in the DM

[Mohnish Chheda @ChhedaMohnish]

@makemytripcare That's the only response I've received in DMs too without any further action or confirmation.

[Mohnish Chheda @ChhedaMohnish]

@qrsupport Thank you for the response. I've responded again. Please check my DM.

[Mohnish Chheda @ChhedaMohnish]

@qrsupport help required. PNR- PB8735 - TBS to BOM via DOH on 20 March 2020. Flight cancelled due to COVID-19. Requesting full refund/voucher as per policy of Qatar airways. Not getting assistance via India helpline or Qatar helpline since 16 days. Request your kind support!

[Mohnish Chheda @ChhedaMohnish]

@qrsupport Thank you for the response. I've shared the required details in DM.

[Mohnish Chheda @ChhedaMohnish]

@makemytripcare Extremely disappointing to see that MMT is absolutely ignorant in providing refund for which request was raised 23 days earlier. It really makes me have second thoughts on using MMT going forward. @makemytripcare

[Mohnish Chheda @ChhedaMohnish]

@makemytripcare I've been trying to get in touch with customer care team since days now. My refund request was accepted but haven't received refund yet. It is disappointing to see such level of customer service from MMT. Neither is the team confirming refund amount on mail.

[Mohnish Chheda @ChhedaMohnish]

@makemytripcare It is absolutely inefficient on MMT's part to not communicate the amount of refund and not adhere to timelines mentioned on mail about the refund. I've had such experience earlier too when there was no Covid-19 crisis. Can the team tell me by when and what amount will I get!?

[Mohnish Chheda @ChhedaMohnish]

@qrsupport @qrsupport @qatarairways I have called up the customer support a million times, raised request on website and also sent DM still I haven't received response on the refund. Will the airline be helpful & resolve the issue? It is disappointing to see the level of service renderered

[Mohnish Chheda @ChhedaMohnish]

@qrsupport @qrsupport awaiting response and appropriate action. It has been quite sometime since I've raised my request for the cancelled flight.

[Mohnish Chheda @ChhedaMohnish]

@qatarairways @qrsupport I've raised a request a refund request before 18 days on my trip but still haven't received any refund. Tried calling thd customer care numbers, dropping emails, posted tweets and sent DMs too but didn't receive any solution. Will the customer support team provide refund?

[Mohnish Chheda @ChhedaMohnish]

@LijoP99 @qrsupport Hello @LijoP99. The customer care team is not upto the mark in assisting the customers with the issues. They haven't yet resolved my issue too. I am also following up.

[Mohnish Chheda @ChhedaMohnish]

@qrsupport Please check the DM sent. I believe the issue is not yet resolved @qrsupport