I was #600 in the queue. I got in, clicked, and tried to purchase over 8 times. Every time it said " payment processing" this screen popped up.
This happened for EVERY. SINGLE. SHOW. @TMFanSupport
What a joke.
#StrayKidstickets
Ticketmaster is a fucking joke. Every queue I'm under the first 500 in, and this happens, or I get to payment screen and it kicks me.
Can kpop groups please God use anything except tm?
@TMFanSupport , why do your representatives constantly ask for my information after I explain the issue, and then ghost me? I've been reaching out to you for over 2 weeks via email, and now social media, and still no resolution? When your public SLA days 12-24 hours?
@TMFanSupport why is it that your representatives don't respond via email properly, within your posted SLA, and dozens of people with the same issue as me are still not being listened to?
@Ticketmaster why does your email say I'll get a response within 2 days, but I've been emailing for over a week, got one crappy response outside of that timeline, and now have nothing for several days? Despite opening up another ticket? And you don't even allow phone calls now?
@morgan_sung I know your piece is on TM as a whole; but the added row/double selling of seats last minute piece is really interesting and calls to light how they abuse their terms of service to double sell seats, and then refuse refunds.
@morgan_sung Would love to help. I have the names of multiple people from day 4 barricade; they added multiple rows to day 3 and day 4, which led to many army losing barricade after waiting for 2 years with special codes to purchase. Staff had no idea what to do. It was a nightmare.
@Ticketmaster tell me why your email support representatives will not appropriately respond to my issue, and you don't have a working phone number to discuss the issue? I was specifically told to contact you via email, and since the initial response I've had 0 follow up.
I just wanted to clarify with everyone that on D3 and D4 of the #bts concert for #PTD_ON_STAGE_LA , they added last minute additional rows on @Ticketmaster for people to purchase. As vip soundcheck entered the stadium, we noticed in A2 that our seats were several rows away...
I just wanted to clarify with everyone that on D3 and D4 of the #bts concert for #PTD_ON_STAGE_LA , they added last minute additional rows on @Ticketmaster for people to purchase. As vip soundcheck entered the stadium, we noticed in A2 that our seats were several rows away...