@PrudentialSg your website and app are just apalling, can't login to web with no explanation, different credentials required for web Vs app and no way to reset password on app. Really bad customer experience #prudential
@MarriottBonvoy you can't find my account number and don't recognise my email and name but there is no contact us email or link.. what kind of terrible customer service is this? #bonvoy#CustomerService#MarriottBonvoy
@MBonvoyAssist Made an inquiry, im told i must call to reset my password. But i was given a US toll number only, I'm Singapore based. Surely as a global brand you can do better?
@BBCR1 can i please get a shout out to my brother Michael on his stag do! Mystery fancy dress coming up, he's gonna be cold.. ok our way to Inverness! Chris, Reading
This was sorted out.. after 3 months... every time speaking to a different customer service rep... who asked for my details every time... and on one occasion told me i wouldn't get a refund, after the previous rep had told me i would!... @bookingcom really poor service!
@bookingcom flew to the UK for a family emergency and booked with Aparthotel. When I was refused entry because I had come from overseas and they had COVID restrictions (not sent to me before). They cancelled my booking but won't refund my booking, can you sort this out? #COVID19