@jet2tweets Hi Sophie, I need the details the bank has been sent to because £3159.00 has apparently been sent to my bank and the only money that has gone in is £2539.00. So that means £620 is missing
@seanygallagher@jet2tweets That sounds like you’ve won the lottery there mate, congratulations on getting your refund I’ve been trying to cancel mine for weeks and I just get a email saying someone will ring in 10 days. Hopefully they stick to there word and get a refund as easy as you
@MartinSLewis Really happy for people who have got there money back. Is there anybody who can offer me advice about cancelling people off a jet2holiday group booking before the balance is due? £7000 remaining to pay £6550 already been payed. Other passengers want taking off, how do I do this?
@jet2tweets More days have passed with no explanation what’s happening, I want to make changes to my booking! All my messages emails DM complaints are all getting ignored!
@jet2tweets absolute joke of a company rinsing people, still taking booking’s even though they know that no bookings will go ahead! Ignoring messages every day! Helping the odd few customers. Instead of closing lines, why don’t you just open lines outgoing only? We all know why!
@jet2tweets I get your busy with what’s going on,I have a group booking and people will not be coming on the holiday so I need to cancel them off before the balance is due. What am I supposed to do? You’ve took all options to change my holiday away? I’ve paid £6500 so far!
@jet2tweets I see quite a few people are changing there booking to Next year, that is something I would like to do please. Could you get in contact with me over this as my balance due date is coming up
@nicholapeak @bobbyrog020378 @jet2tweets It defo would be easier and less stress, our deposit is £960 which will be the minimum that will be lost As well as a cancelled holiday if don’t get to cancel people off the holiday. I just hope I get a phone call before the due faye!
@bobbyrog020378 @nicholapeak@jet2tweets That’s good for you and I just don’t understand why I can’t cancel people off the holiday on the app I don’t want to cancel! That’s the most annoying thing about it!
@jet2tweets@MisterRossi Ross please will you send me a DM Jacob @jet2tweets has aid he’s sent me one but he actually hasn’t. I want to get people cancelled off my holiday before my balance is due