and representatives have repeatedly disconnected my calls. T-Mobile keeps referring me back to Assurant, and I am trapped between both companies while collection attempts are causing bank fees. Please have someone take ownership of this case and contact me by DM. @TMobileHelp
@TMobileHelp I urgently need assistance with a $659.74 Assurant non-return charge for a device that USPS confirms was delivered to the return warehouse on May 13. Assurant failed to scan it, failed to submit a promised warehouse search for 41 days,