@EmiratesNBD_AE I’ve done this now. I’ll await to see if this actually moves the needle in a positive direction. Will update here if it does or does not.
@AmazonHelp@BandBajaateRaho@yadysaurabh@consaff@rttnind Your brand CocoBlu is the product seller on @amazonIN
Despite my receiving wrong product size from what I ordered, Cocoblu & Amazon are also listing wrong size on the website than how @MarksSpencerInd originally sells it. Do cooperate so I don't lose for their mistakes.
@amazonIN sells products with wrong info, delivers wrong size & repeatedly refuses to accept accountability when complaint is raised. Explanation: Based on investigation (which I've proved is wrong with photo evidence), they won't do returns or refunds @AmitAgarwal Help plz?
@AmazonHelp Update 3: @BandBajaateRaho@yadysaurabh Thank you for- https://t.co/LRaennV7ex Lodged greivance with @consaff with docket number 7125490
So tired of dead ends with Amazon India's customer service despite proof of their multiple mistakes- first they deny, later refuse solution.
@AmazonHelp Update 2: @amazonIN specialist team won't help, refuses replacement/refund despite proof of their mistake @AmazonHelp tries to help, can redirect to same specialist team @AmitAgarwal Is senior leadership interested in learning from consumer issues or should I approach @consaff?
@AmazonHelp I can't follow up with ur specialist team coz they redirect me to email, hang up on a phone call, put me on an indefinite hold over chat, & send the reply on email when I attach unmistakable proof that it is Amazon's fault & not mine for sending the wrong product!!! Do better plz
@AmazonHelp I've done all of this- chat, call, email & even after Amazon admitting I have received the wrong product after denying it multiple times based on incorrect investigation, they are refusing to replace/refund the order- usual methods won't help & not good enough anymore
@AmazonHelp Please clarify what you regard as personal info and what I can share in a private message without sharing order details, which includes order ID, name, and email exchanges with the Amazon India team, which include these?
@AmazonHelp Nothing new & nothing helpful in this automated msg @AmazonHelp Can't return when the option isn't available & @amazonIN first refused to admit they've sent wrong product & after multiple calls, emails & proof, still refused to replace/refund. Can share required proof as needed
@cassynaz@shilpajn@FeedingIndia It was heartening and humbling to have reached 100’s of people in need by matching the right stakeholders on ground. It remains a highlight for me from that time. Grateful, yes.
@PatientsEngage@rakeshfilm@sanjaynagral Can’t access the DM option on ur profile. You should be able to find one on mine. Can recommend appropriate resources if I can understand ur needs/health triggers and tests better. I hope you get some relief and a proper chance to recuperate 🙏🏽
@PatientsEngage@rakeshfilm@sanjaynagral Hello Rakesh, May I ask if you’ve been checked for symptoms & accompanying tests for pancreatitis? (High lipase, crp, inflammatory markers, digestive issues etc) can all be symptoms of an underlying pancreatic illness, based on my understanding & exp. Pls check ur DM.
This #WorldMentalHealthDay let's commit to looking after our Mental Health by being more human & accepting all the frills and flaws that come with that humanity. Mental Wellness is key for the overall health & wellbeing of a human being. #MentalHealthMatters#sharingcircle#joy