Chuck Bayle

[Chuck Bayle @ChuckBayle]

@Alberta23089786 @FlySwoop CTA ruling today in our favour. Airline must pay our AC flight because they left us on our own at airport to find alternative and admitted cancellation was in their control. 2 years later!!

[Chuck Bayle @ChuckBayle]

@paullanglois101 @paullanglois101 The Venue. Regina. 1990.

[Chuck Bayle @ChuckBayle]

@hockeyexposure Unfortunately we need to withdraw from this years @hockeyexposure event. So sorry to miss out. Can we assume a player refund?

[Chuck Bayle @ChuckBayle]

@FlySwoop They’ll likely cancel return flight and leave you there and not pay for your return.. so budget for that

[Calgary Northstars @CNHA_Assoc]

#FutureIsBright #NorthstarsFamily #MovingOn #Graduates2023

[Chuck Bayle @ChuckBayle]

@ThatEricAlper https://t.co/UjR7AFqoQE

[Chuck Bayle @ChuckBayle]

@ThatEricAlper Johnny B. Goode. What do I win?

[Chuck Bayle @ChuckBayle]

@FlySwoop Last minute cancellation. No compensation for flight home we had to book on by our own

[Chuck Bayle @ChuckBayle]

@FlySwoop Even the email you sent hours later was not “clear” on who to book. A lot good that did us at US airport. Agent at swoop counter said book any airline.

[Chuck Bayle @ChuckBayle]

@FlySwoop You did not resolve. Left us stranded in Las on a Friday night due to cancelled flight and won’t comp return flight cuz you claim you clearly told us you only compensate if we booked WJA. You didn’t. Ever. Only gave your call centre on a paper to call and it was closed.

[Chuck Bayle @ChuckBayle]

@Alberta23089786 @FlySwoop @Swoop Us too with CTA. Does your attorney want a second client?

[Chuck Bayle @ChuckBayle]

@Alberta23089786 @FlySwoop @Swoop haven’t received any $ for return flight yet. You @alberta2389786? we were forced to take AC as we had no option. @swoop won’t repay because they say they made it very clear we had to take WJ home to be comped. They did not.stranded at LAS agent said we’re on our own.That’s it.

[Chuck Bayle @ChuckBayle]

@Alberta23089786 @FlySwoop @Swoop You can do what you want but have a plan b and don’t expect any assistance with plan b.

[Chuck Bayle @ChuckBayle]

@Alberta23089786 @FlySwoop There was a link. Right. In the mouse print to t and c. That states Swoop is supposed to book us on ‘approved’ airline. So…1. Agent at counter said we’re on our own to book. And gave the piece of paper. 2. How would we know WJ is only ‘approved’ airline.

[Chuck Bayle @ChuckBayle]

@Alberta23089786 @FlySwoop How would we know this? What link?

[Chuck Bayle @ChuckBayle]

@Alberta23089786 @FlySwoop have purchased a WestJet flight for reimbursement.

[Chuck Bayle @ChuckBayle]

@Alberta23089786 @FlySwoop I am very sorry to say but we were not able to approve the requested reimbursement for your Air Canada flights, as this is not an approved expense. We do not have a commercial agreement with Air Canada. There was a link provided to you to choose a WestJet flight, or you could

[Chuck Bayle @ChuckBayle]

@Alberta23089786 @FlySwoop . We were told at gate to go away and book something else on our own. That’s it. Any airline. We considered WJA book but it would’ve drained us. So booked cheaper AC. Now we’re told they only compensate for WJ. Even if we had that info then we didn’t have $

[Chuck Bayle @ChuckBayle]

@FlySwoop @Alberta23089786 Thanks. I assumed Starting with an immediate refund of the cancelled flight on cc would happen

[Chuck Bayle @ChuckBayle]

@FlySwoop @Alberta23089786 We haven’t received any refund from claim made immediately after Aug 12 cancellation. Iet alone additional costs of last minute flights and hotels. How do we proceed? @FlySwoop