Callum Jackson

[Callum Jackson @Cjackson0510]

@SpotBlue @VodafoneGroup @VodafoneUK If you change your DNS in the router you'll be back online in 2 minutes!

[Callum Jackson @Cjackson0510]

@NickAlexGore if you log into your router and change the DNS settings to manual and enter 8.8.8.8 (primary) and 8.8.4.4 (secondary) your internet will work instantly

[Callum Jackson @Cjackson0510]

@TwilMagician @VodafoneUK The DNS server has gone down, change your dns settings in the router to 8.8.8.8 And you'll be online again

[Callum Jackson @Cjackson0510]

@sodiejoe @VodafoneUK Change the DNS settings in the router and you'll be online again

[Callum Jackson @Cjackson0510]

@mrshll1001 Just change the DNS settings in the router to 8.8.8.8 And 8.8.4.4 and you'll be back up and running mate

[Callum Jackson @Cjackson0510]

@luckywaster1977 @Mrs_Bentos @VodafoneUK Yeah that's right, just click apply and will start working

[Callum Jackson @Cjackson0510]

@ClaireWarby @VodafoneUK You'll be fine staying on it, you can change it back to automatic once they've fixed it if you prefer. I'm going to stay on Google so I don't have to log into the router again ha

[Callum Jackson @Cjackson0510]

@michaelbrierly @ClaireWarby @VodafoneUK No worries, glad your working again! Part of my day job, just not for Vodafone! Ha

[Callum Jackson @Cjackson0510]

@michaelbrierly @ClaireWarby @VodafoneUK Because Vodafone DNS server has gone, that's what the fault is. Your using Google's dns server and secondary server. If you type 8.8.8.8 into a webpage it'll take you to Google.

[Callum Jackson @Cjackson0510]

@ClaireWarby @michaelbrierly @VodafoneUK Perfect, glad your back up and working!

[Callum Jackson @Cjackson0510]

@ClaireWarby @michaelbrierly @VodafoneUK Took the words out of my mouth there claire!

[Callum Jackson @Cjackson0510]

@michaelbrierly @ClaireWarby @VodafoneUK The ip address of the router is a local ip so you can only access it on the LAN, if your using mobile data your not connecting to the router at all. Once logged in go internet at top then DNS at the side. If not there you'll need to change to expert mode

[Callum Jackson @Cjackson0510]

@jdc0907 @VodafoneUK I'm Manchester, if it's the DNS server which has gone it's likely that it'll be nationwide. They probably have different servers for adsl and fibre, are you fibre?

[Callum Jackson @Cjackson0510]

@VodafoneUK Vodafone Broadband down this morning. Looks to be a DNS server issue. Able to browse to secure sites such as banking websites and certain other such as telegraph. Router is in sync and has an IP address

[Callum Jackson @Cjackson0510]

@todlurd @Drewstoopher @VodafoneUK Yeah if you log into your router and change the DNS settings to manual and enter 8.8.8.8 (primary) and 8.8.4.4 (secondary) your internet will work instantly

[Callum Jackson @Cjackson0510]

@jdc0907 @VodafoneUK Yeah I've done the same James. Shocking how they haven't published the issue and the work around

[Callum Jackson @Cjackson0510]

@Drewstoopher @VodafoneUK if you log into your router and change the DNS settings to manual and enter 8.8.8.8 (primary) and 8.8.4.4 (secondary) your internet will work instantly

[Callum Jackson @Cjackson0510]

@ClaireWarby @michaelbrierly @VodafoneUK Make sure your connected to the router (if your using a phone it may have reverted to mobile data) enter 192.168.1.1

[Callum Jackson @Cjackson0510]

@CarlHipkiss @VodafoneUK if you log into your router and change the DNS settings to manual and enter 8.8.8.8 (primary) and 8.8.4.4 (secondary) your internet will work instantly

[Callum Jackson @Cjackson0510]

@wee_linds @VodafoneUK if you log into your router and change the DNS settings to manual and enter 8.8.8.8 (primary) and 8.8.4.4 (secondary) your internet will work instantly