@bookingcom After asking me to DM my details, you’ve repeated that travel credits cannot be converted to cash and called it your final decision. You still haven’t addressed the questions about the two separate payments. Is this really your final response?
@bookingcom Since then, I’ve sent countless emails and repeated the same information. You’ve issued credits to my account but refused to convert them to cash, despite two people paying separately. Please review the full complaint and address our questions.
We’ve sent countless emails and documents, but our questions about reimbursement keep going unanswered. Has anyone else experienced something similar with @bookingcom? How did you get it resolved?
@bookingcom@bookingcom This happened over two months ago. We were left outside, unable to contact the property, and had to arrange somewhere else to stay.
The most frustrating part? I raised concerns with @bookingcom before we travelled because we couldn’t get a clear response from the property. We still ended up stranded outside on arrival — and we’re the ones left chasing for months afterwards. Please look into this properly.
@bookingcom We arrived at our booked apartment to find we couldn’t get in. Over 2 months later, we’re still trying to resolve the payments. You’ve issued travel credits to my account, even though two of us paid separately, and refuse to convert them to cash. How is this fair?
Do you live in or around Solihull? We are looking for Recruitment Consultants to join our amazing team at Integrate HQ based in Dickens Heath. If you’re interested in this role or know someone who is, drop me a comment NOW 💜 #JobAlert#jobopportunity