Claudia

Londoner turned Colcestrian, Remoaner, Aristotelian, Oxford comma user, runner, tofu-eating Wokerati and anti-growth coalition member.

[Claudia @ClaudiaRobbo]

@icod It’s weird though, when I click through it doesn’t take me to any actual sales section so I can’t access it.

[Claudia @ClaudiaRobbo]

@CoffeeCup808 @greateranglia *live

[Claudia @ClaudiaRobbo]

@CoffeeCup808 @greateranglia Unless you like within a bus ride distance to shenfield, none whatsoever it seems!

[Claudia @ClaudiaRobbo]

@greateranglia I know this is not your call personally, but when the disruption is as bad as this, SOMEONE should be making the decision to allow people to expense taxis home. Forcing people to wait for several hours with no update at all and severe overcrowding is really just not right at all.

[Claudia @ClaudiaRobbo]

@greateranglia Hi please can you confirm that yesterday (17th)’s train departing Stratford at 18:11 to Colchester was indeed cancelled. I received a notification on the app yesterday and now it’s disappeared. I need it for delay repay. Thanks

[Claudia @ClaudiaRobbo]

@lennons301 @greateranglia How do you know it’s a rumour? There are multiple reports now of other train drivers been told the same thing via their radios.

[Claudia @ClaudiaRobbo]

@lennons301 @greateranglia They can’t win. Either they are accused of not giving enough updates to passengers or they get told off for over communicating. There’s plenty of ways that information can get into the public domain via the police, or by witnesses posting it, so being honest is fine in my book

[Claudia @ClaudiaRobbo]

@greateranglia Regardless of if I eventually travel, surely a refund will be due anyway given the extent of the delay.

[Claudia @ClaudiaRobbo]

@greateranglia I appreciate staff are trying to get the line running but people have been waiting to travel for hours already and are expected to wait further hours still. Are you staying there’s no alternative solution offered for people for several hours? No buses? No taxis?

[Claudia @ClaudiaRobbo]

@greateranglia Thanks. When the disruption has been this bad on previous occasions, there is the offer of getting a shared taxi and claiming it back. Why has this not been offered today please?

[Claudia @ClaudiaRobbo]

There is going to be a 3-4 hour backlog of people trying to get trains. This is unworkable.

[Claudia @ClaudiaRobbo]

@IvoGraham surprised this ticket made it onto the cork board of fame at the Soho Theatre tbh, Ivo.

[Claudia @ClaudiaRobbo]

@greateranglia can you please help me understand why I was only refunded £4.40 of my £17.50 ticket for a delay that was over 60 minutes? I have appealed but the decision remained the same without explanation. Thanks

[Claudia @ClaudiaRobbo]

@SouthernRailUK Where do I go at the station please? Do I ask for someone in particular?

[Claudia @ClaudiaRobbo]

.@SouthernRailUK hi please please help me I just left my new ski jacket on this train??

[Claudia @ClaudiaRobbo]

@SouthernRailUK That’s amazing thanks so much! Really appreciate it. So will they keep it for me for a few days so I can get there?

[Claudia @ClaudiaRobbo]

@SouthernRailUK The brand is Chamonix sport or something like that

[Claudia @ClaudiaRobbo]

@SouthernRailUK Hi I left it in the overhead storage area in the very back carriage first class area. It’s a navy blue ski jacket with fur hood. Thank you so much!

[Claudia @ClaudiaRobbo]

@SouthernRailUK hi please please help me I just left my coat on this train at Gatwick. Can you help me at all?

[Claudia @ClaudiaRobbo]

@mattforde thank you for an amazing night in Colchester. Particular highlight was Lee Anderson, whose revolting stupidly & poison was beautifully juxtaposed with those genuinely heartfelt & uplifting moments (and Sunak’s ‘Kermit energy’). Wonderful show, everyone should see it