CleanShot

⚡️ Capture your Mac’s screen like a pro!

💬 Need help? → [email protected]

[CleanShot @CleanShot]

@cleondesigns Hey, could you please send us an email at [email protected] so we can look into this issue for you? 😊

[CleanShot @CleanShot]

@aebs Hi Aaron! The slowdown isn't from our update. It's caused by a change in macOS 27 that affects OCR performance across versions. We're working on a fix and will share an update as soon as it's ready.

[CleanShot @CleanShot]

Hey Dorian! There's a chance the original is still in our temporary folder. In Finder, choose Go > Go to Folder…, paste ~/Library/Application Support/CleanShot/media path and check for your recording there.

[CleanShot @CleanShot]

@ShemOpolot Hey! We’re aware of this issue and will do our best to fix it in the next update. If you’d like to beta-test a version with the fix, send us an email at [email protected] 😊

[CleanShot @CleanShot]

@mx_alxr Hey Aleksandr! Sorry to hear that. Could you tell us a bit more about what issues you’re experiencing with CleanShot? You can also email us at [email protected] so we can look into this for you. 😊

[CleanShot @CleanShot]

@lukasoppermann Thanks for the suggestions! 🙏

[CleanShot @CleanShot]

@szamski Hi Maciej, could you please send us an email at [email protected] so we can look into this issue for you? 😊

[CleanShot @CleanShot]

@poncardasm Hey, could you please send us an email at [email protected] so we can look into this issue for you? 😊

[CleanShot @CleanShot]

@TechRemarker You simply need to remove the AM/PM mark (%p) to achieve that. 🙂

[CleanShot @CleanShot]

@hxutixnnn Hey! We'll do our best to release a fix for users on version 4.8.10 soon.

[CleanShot @CleanShot]

@thisisjustus We’ll add this feature in future updates. 🙂

[CleanShot @CleanShot]

Introducing CleanShot 5.0 ✨

The new Studio Mode is all you need to turn a simple screen recording into a polished, professional video - with the quality you expect from CleanShot.

Available now on all plans. No subscription required.

[CleanShot @CleanShot]

@Oltervir Please try adding CleanShot manually to Login items in System Settings.

[CleanShot @CleanShot]

@Oltervir We’ve checked this on our end, and it’s working perfectly fine on our devices. Have you tried restarting your system? If not, please do so and let us know if that resolves the issue.

[CleanShot @CleanShot]

@BDoma Hey, could you please send us an email at [email protected] so we can look into this issue for you? 😊

[CleanShot @CleanShot]

@aPinix Currently, there’s no option to crop videos, but it’s on our to-do list. 🙂

[CleanShot @CleanShot]

@__2024__2025 Yes, we do. However, we’re currently receiving an increased number of inquiries due to the 5.0 release, so our response may take a little longer than usual.

[CleanShot @CleanShot]

@rotweets Hey Roland, could you please send us an email at [email protected] so we can look into this issue for you? 😊

[CleanShot @CleanShot]

@VynarchykAndrew Hi, all the backgrounds used in this video were downloaded and licensed on https://t.co/8nTi4BKWmG

[CleanShot @CleanShot]

Yes, we do! There’s a 30% student discount for renewals. Just resend us your email, and we’ll send you a discount code.

We’re getting a lot of messages because of the 5.0 release, so replies might take a little longer than usual. Sorry about that, and thanks for your patience! 🙏

[CleanShot @CleanShot]

@vinche7 Not at the moment, unfortunately. But thanks for the suggestion, definitely something worth considering!