CleanShot

⚡️ Capture your Mac’s screen like a pro!

💬 Need help? → [email protected]

[CleanShot @CleanShot]

@getbiks Hey, could you please send us an email at [email protected] so we can look into this issue for you? 😊

[CleanShot @CleanShot]

@supbrice We'll do our best to release it next week. 🙂

If you run into any issues on Golden Gate, please send us an email at [email protected] with the details.

[CleanShot @CleanShot]

@sheisacreative Hi Maiane! Scrolling screenshots are captured at the highest possible resolution. However, many messaging apps significantly compress images when they're shared. We recommend sharing scrolling screenshots with CleanShot Cloud for the best quality and viewing experience. 🙂

[CleanShot @CleanShot]

@ja0bb Hey! We do have plans to make a background tool for video recordings as well 🙂. No ETA to share just yet, but it’s definitely something we’re thinking about.

[CleanShot @CleanShot]

@timgavn Currently, there is no hotkey to toggle cursor visibility, but thank you for the suggestion!

[CleanShot @CleanShot]

🧑‍💻 Interaction designers, here's a #CleanShotTip for you:

Capture cursor and UI states in screenshots - so every interaction is clear.

How to enable it:
Settings… -> Screenshots -> Cursor: Show on screenshots

Bonus: Use the self-timer mode to capture complex interactions.

[CleanShot @CleanShot]

@CelestinEiffel Hi! You need to choose the Transparent option here. Additionally, you can customize the file name template under Advanced > File Name > Edit 🙂

[CleanShot @CleanShot]

@zerts_eth Thanks for the suggestion! 😊

[CleanShot @CleanShot]

The best way to capture this website without any issues is to temporarily disable the slideshow animation in the web inspector or use a dedicated browser extension to take a full-page screenshot. The Scrolling Capture algorithm does not work well when fast animations are appearing on the screen.

[CleanShot @CleanShot]

CleanShot's Scrolling Capture is a lifesaver, but most platforms shrink it into a tiny, unreadable image. 🧐

With CleanShot Cloud, you can share it the way it’s meant to be seen: full-size, smooth, and scrollable.

Here's a quick demo:
https://t.co/jUxZLsEHtU

[CleanShot @CleanShot]

@altryne @lennysan Hey Alex, really sorry about the issues, that’s not the experience we want. Could you email us at [email protected] so we can take a closer look?

Also, we’re working on a big update, just need a bit more time 🙏

[CleanShot @CleanShot]

@bart Thanks for the suggestion Bart!

[CleanShot @CleanShot]

@linuz90 @AlxAndrws Hey, can you check if you have updates renewed?

It's possible that your license does not have access to the latest version and in this case the last possible version is downloaded.

[CleanShot @CleanShot]

@Helloyunho_ Hey! Have you tried restarting your system? If not, please do so. If that doesn’t help, send us an email at [email protected] so we can look into the issue for you.

[CleanShot @CleanShot]

Recording a tutorial, demo or sales video? Don’t hide in the corner. 👀

Click your webcam preview anytime to go fullscreen - highlight your reactions, explanations, or key moments!

To make it even easier: assign a shortcut for it in the Settings! #CleanShotTip

[CleanShot @CleanShot]

@Long70237656232 Could you please send us an email at [email protected] so we can look into this issue for you? 😊

[CleanShot @CleanShot]

CleanShot + Your Brand = 💙

One screenshot preset and every capture stays on-brand. 💎

1. Create a preset with your brand colors.
2. Set it as default preset.
3. Send perfectly branded screenshots to your clients. 🤝

#CleanShotTip

[CleanShot @CleanShot]

@arunjayanthi_ Hey, we've received your message half an hour ago and issued the refund immediately.

[CleanShot @CleanShot]

@jordanborth Hi Jordan! Could you please send us an email at [email protected] so we can look into this issue for you? 😊

[CleanShot @CleanShot]

@awesterhoffcom Hey, could you please send us an email at [email protected] so we can look into this issue for you? 😊