Claire Collier

[Claire Collier @CleanupClaire]

@BastionJam98279 hey boy! Hope SA is being good to you. Drop me a line if you want to catch up one of these days.

[Claire Collier @CleanupClaire]

@StandardBankZA - I have been blocked out of my personal savings account by your bank for over a week now. I am in the UK so cannot contact you over the phone. I want access to my account and would appreciate help in resolving this today.

[Claire Collier @CleanupClaire]

@Discovery_SA how do I go about making a direct payment to you to pay my outstanding credit card amount?

[Claire Collier @CleanupClaire]

@Discovery_SA It will be my husband's ID as the credit card is in his name. Andrew Collier - 7206165136082. Wanting this account closed this week please.

[Claire Collier @CleanupClaire]

@Discovery_SA we want to close our credit card account but you only have telephone lines as options to do so. We are in the UK and can't call you from here. Please send me an email address to carry out the cancellation online.

[Claire Collier @CleanupClaire]

@TelkomZA ... still waiting for our internet to be restored.

Please help us.

Haven't been able to earn an income working from home today!!!

[Claire Collier @CleanupClaire]

@TelkomZA no internet access since 10am this morning! Fault reported and told it will be "resolved soon". Please actually do so...SOON! Some of us work from home and now we can't!

[Claire Collier @CleanupClaire]

@eThekwiniM it's now been 48 hours without water!

So much for my case being "escalated"!

Your apathy is appalling!

Can I just get a water meter installed, PLEASE?!?!

#servicedelivery #publicservice #water #taxpayers

[Andrew B. Collier @datawookie]

@CleanupClaire @eThekwiniM @eThekwiniM thank you for your invoice. Unfortunately we are experiencing a payment backlog. We have escalated it for urgent attention, but cannot provide a definite date or time for payment. Assuring you of our best attention.

[Andrew B. Collier @datawookie]

@eThekwiniM @CleanupClaire I believe "escalated" is the new "fixed".

[Claire Collier @CleanupClaire]

@eThekwiniM @eThekwiniM my case was "escalated" at 15:00. It is now 19:00 and that "escalation" has achieved nothing. Still no water! Got my water bill this afternoon via email though . The irony! Pity your service doesn't extend past billing people.

[Claire Collier @CleanupClaire]

36 hours without water at home! Stolen water meter. Meant to be resolved in 6 - 8 hours. Apparently my wait is due to a backlog and a shortage of plumbers. @eThekwiniM PLEASE HELP ME!

[Claire Collier @CleanupClaire]

@eThekwiniM So I keep hearing 🙄. That's the fifth escalation I've been told has happened for my case today. Escalated to what/when exactly?? Easy to say "escalated" - keeps things nice and vague for you guys to just never deliver ⏳

[Claire Collier @CleanupClaire]

@eThekwiniM @eThekwiniM and? What did the team say???

[Claire Collier @CleanupClaire]

@eThekwiniM @eThekwiniM reference number is F210514/301. PLEASE HELP US TODAY.

[Claire Collier @CleanupClaire]

@eThekwiniM @datawookie Reference number for case is F210514/301 @eThekwiniM

[Claire Collier @CleanupClaire]

@Rbjacobs @datawookie @FNBSA regret giving you a million bucks plus interest for my bond! Can't cancel the bond! Treated like a criminal for not matching my signature exactly. Trekked to branch, filled signature form, sent form, got emailed next day for form AGAIN! #kakservice

[Claire Collier @CleanupClaire]

@uShakaMarine how is it that your park STILL has the same two slides out of commission after TWO months? No refunds for people coming in on a day pass either. I'm a Platinum Pass holder and I'm regretting buying it! #kakservice #DoYourJob

[Claire Collier @CleanupClaire]

@HomeAffairsSA @homeaffairsZA @NicoleGraham031 @jsteenhuisen @CyrilRamaphosa @PresidencyZA @helenzille

[Claire Collier @CleanupClaire]

@HomeAffairsSA @homeaffairsZA your system is down AGAIN at Umgeni Road Home Affairs! Dr Aaron Motsoaledi - how about getting on top of this problem since it's a recurring one?! #homeaffairsdoesnotcare #rights #responsibility #action #doyourjobs