HelpSuppCare

57 Following 907 Followers

Customer Service

[HelpSuppCare @ClientHelpUnit]

@gemine69 Apologies for the inconvenience. Kindly follow our account so we can reach out via DM and assist you promptly.

[HelpSuppCare @ClientHelpUnit]

@Clydebridge47 Thank you for airing out your complaint to our customer service desk. Kindly follow back and DM for further assistance.

[HelpSuppCare @ClientHelpUnit]

@ClarkyE We're really sorry about this experience. Please follow us so we can send you a DM and help resolve the issue. @ClarkyE

[HelpSuppCare @ClientHelpUnit]

@Postmanlondon Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨ @Postmanlondon

[HelpSuppCare @ClientHelpUnit]

@josem_corrales We apologize for the inconvenience caused. Please follow back so we can assist you privately through DM.

[HelpSuppCare @ClientHelpUnit]

We regret the issue caused. Kindly follow our account so we can reach out via DM.”

[Silvia Freire @SGomes88]

@BandQ it’s all good taking payments and promising to deliver but when is time to rectify your mistake of damaged good and missing parcels is radio silence.

[HelpSuppCare @ClientHelpUnit]

@SGomes88 Apologies for the inconvenience. Kindly follow our account so we can reach out via DM and assist you promptly.

[HelpSuppCare @ClientHelpUnit]

@Dah1985Doo Apologies for the inconvenience. Kindly follow our account so we can reach out via DM and assist you promptly.

[HelpSuppCare @ClientHelpUnit]

Sorry about this. Please follow us so we can resolve this for you.

[Gina Bartlett. @GinaShaw_]

@bandq_help hi b&q. I’m really hoping someone can help. I’m having an awful time trying to get an item collected for return. An order was supported in store and the wrong item was delivered. I had to wait 8 weeks for delivery and now 4 weeks for collection.

[HelpSuppCare @ClientHelpUnit]

@GinaShaw_ We apologize for the inconvenience caused. Please follow back so we can assist you privately through DM. @GinaShaw_

[HelpSuppCare @ClientHelpUnit]

@Lindon31uk Thank you for bringing this to our attention, and we apologize. Kindly follow us to continue assisting you @Lindon31uk

[HelpSuppCare @ClientHelpUnit]

@Mike_ahel Thank you for airing out your complaint to our customer service desk. Kindly follow back and DM for further assistance. @Mike_ahel

[HelpSuppCare @ClientHelpUnit]

@fluice Thank you for bringing this to our attention, and we apologize. Kindly follow us to continue assisting you

[HelpSuppCare @ClientHelpUnit]

@TherealG_P Thanks for flagging this we’re really sorry about the experience. This isn’t acceptable, and we want to help. Please follow us and check your DMs we’ve reached out to you there to assist further.

[HelpSuppCare @ClientHelpUnit]

Hi, please send us a DM - We can then assist further. Thanks

[Adje @Adje68753569]

@bandq_help I have been trying to contact your new Malden store for the last few days and no one is picking up the phone, ive got two numbers one ending in 3500 and 8622 but no one is picking up. Can you please assist as this is getting fustrating.

[HelpSuppCare @ClientHelpUnit]

@Adje68753569 Our sincerely apologies for the issue you faced. We would like to to closely took the concern raised. Kindly follow back to enable DM so that we can into this for you.

[HelpSuppCare @ClientHelpUnit]

@Popsvanrie Hi there,@Popsvanrie we are very sorry to hear of this. Please do send us a DM if you wish to discuss this further. ^Catherine

[HelpSuppCare @ClientHelpUnit]

Kindly follow us and send a DM so we can prioritize your case and assist you promptly.

[Jeremy Watt @jeremy_cwatt]

@bandq_help I am appalled by your customer service. Delivered a faulty washing machine on 05/02. I formally rejected it under the Consumer Rights Act 2015 on 14/02 within my 30-day legal window. B&Q then unlawfully cancelled my return, ignoring my emails & stonewalling my calls! Order #1059745141. Fix this. #ConsumerRights #BandQ

[HelpSuppCare @ClientHelpUnit]

@jeremy_cwatt Hi there,@MindOverMarc we are very sorry to hear of this. Please do send us a DM if you wish to discuss this further. ^Catherine

[HelpSuppCare @ClientHelpUnit]

@jason84woods Could you please send us a private DM so we can look into this for you?