@PhillipineM@StandardBankZA Yip, mine as well as a line of people in a spar trying to transact, ans it's only standard bank customers, with no assistance, I was just told by a banker that they investigating.
How does one get a response from @adidasZA regarding an order placed a while ago and no response via the helpdesk as well and their contact number is also useless to het any info?
How does one get a response from @adidasZA regarding an order placed a while ago and no response via the helpdesk as well and their contact number is also useless to het any info?
@CellC I cut the call eventually because I can't hold on the whole day. I would please like the call recording to take the matter further. I'll DM the request for the call recording as well.
@CellC I can't believe how disgraceful the service is from cellc contact center. I was told that they I can't get any surnames from the advisors I'm speaking to and I'm still holding for 10 min for a manager named Beth. Can a educated person please make contact ASAP.
@CellC This is how long I'm holding on for a manager. Her name is apparently Beth. Can't believe that agents are allowed to treat customers in this manner and think nothing of it
@DebonairsPizza I did, but at 22.15. I called to cancel the order a few times, but your staff refused to accommodate my request. By the time it was delivered it was ice cold, and the delivery guys couldn't take it back as the store was closed by the time they delivered. So no one could assist.
@StandardBankZA can you please assist as your branches can't seem to assist as well as the call Centre can't help in getting it right to settle a credit card using another bank to eft. It keeps saying the reference is invalid. I have been battling for more than a month.
@StandardBankZA So much for getting a call or even an explanation, i rather get given a number to call even though i explained i have spoken to many card division advisors and still got no help.