@sky Do you really think it’s appropriate to have an advert for concain bear during the adverts for the Ryder cup at 11:30am while I’m watching with my kids. Have a think!!
@virginmedia I have now been with internet, TV and all other services since the 7th Jan. you have promised that an engineer is coming for the last 2 weeks and still waiting. Shocking customer service!! You should be ashamed of how you treat your customers! #stressedout
@virginmedia Why check that!! It’s an isolated incident that you are fully aware of… this is what’s happens when you don’t have your own team and contract the work out. I’ll be going back to Sky… they were shit too but least they would send their own engineers to fix a problem!!
@virginmedia Again… I have called this number everyday since my total outage of services and told the same thing by your under trained staff!! This is now day 17 and nothing!! Said you will call… nothing. Said you’ll be here the next day… nothing! Worst company I have ever dealt with!
@virginmedia Another day and another promise from you that an engineer will complete the repull?!? Absolute joke and quite amused that the guy on the phone said he is due at 11pm?!? As if!! He confirmed that you are definitely coming tomorrow??! Only been 17 days now!
@virginmedia You have no idea the frustration I have due to your incompetence!! I run a business from home and cannot trade due to this!! I have booked countless times and nothing!! You should be embarrassed about having to work for such a bad company and ethics!!
@virginmedia I have spoken to you guys about 30 times since the 7th January and have had countless appointments booked, only to be told that I will be called and the engineer will be with me within an hour. Still nothing! Then lied about an engineer came out? Which you admitted! So bad!
@virginmedia No! You have promised an engineer will be here every day for the last 9 days. I have complete outage! You are the worst company I have dealt with as your customer services is shocking. No one knows what is going on and have now been lied too several times about appointments!