“When economic change happens, it’s normal and natural that organizations pull back, scrub their spend and tighten up,” @Zendesk #CIO @ColleenBerube said. @IsabelleBiscuit explains how the slowing #economy is forcing CIOs to adapt. https://t.co/Km89phtLeq
@united Flight 2059 has been sitting in IAD for hours. No ETD. U need to give people option to GET THEIR BAGS and make their own arrangements. This is rediculous #poorservice
Just remember: at scale, consumers will generally choose the simpler software to successfully perform the task at hand. If your technical complexity isn’t sufficiently abstracted from the user, best of luck.
#Interview | A resilient digital strategy goes beyond tools, where agility becomes a mindset that CIOs and CTOs need to have to identify the need for change and respond quickly-@ColleenBerube, CIO & SVP, Operations, @Zendesk.
#digital#strategy#cios
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