Colin Hempel

[Colin Hempel @ColsMako]

@GMWater Why did you wait so long to reduce flows given the situation in Echuca. Wouldn’t you hold as much as you can for as long as you can to reduce additional water going down goulburm. Sure let more out when the peak has been. Serous question as I don’t understand. Thx.

[Jeffrey Sonnenfeld @JeffSonnenfeld]

Looking forward to coming on @11thHour with @SRuhle on @MSNBC tonight to discuss this and much more. See our updated list of companies that remain in Russia, as well as the 300 that have pulled out:

https://t.co/Jz0CE1d1Ly

[Colin Hempel @ColsMako]

@jeff_kennett Interested to hear more about this Jeff. Is it just let her rip or is there more to it. Please enlighten us a bit more rather than just the “live with the virus” statement. You must have given this some serious thought.

[Colin Hempel @ColsMako]

@GregHuntMP start showing a daily graph and if we are above or below target. People generally don’t like to see failure so they’ll do their bit.

[Colin Hempel @ColsMako]

@RichArjay Just waited 5hrs 10mins. Then wouldn’t refund. Disgusting treatment given the tax payers money they are receiving.

[Colin Hempel @ColsMako]

@3llen_ch3rry @Telstra That’s because they are the worst at customer service in the world.

[Colin Hempel @ColsMako]

@Telstra @andy_penn why close my chat bc team mbr can’t resolve my legit issues. No bonus gb provided on recharge can’t put mobile no on my

[Colin Hempel @ColsMako]

@Telstra @andy_penn still the worst customer support you could ever imagine. Responding with “we’re here to help” but do nothing ever.

[Colin Hempel @ColsMako]

@Telstra @andy_penn good morning Andy. Still no improvement in your customer service. 3 days in and Telstra no longer responding. Mkt share🤔

[Colin Hempel @ColsMako]

@DonaldHoaxTrump @Telstra_news @Telstra The most horrific customer service you could imagine. How a CEO could not have addressed this is unimaginable.5 mil a yr. only need few yrs

[Colin Hempel @ColsMako]

@Telstra @andy_penn after around 25 years you are no longer getting my money.

[Colin Hempel @ColsMako]

@Telstra @andy_penn its ironic you are largely a phone company but refuse to use them yourselves Is that in case you need your own help line

[Colin Hempel @ColsMako]

@Telstra @andy_penn why do you constantly drive customers away. I don’t want a text message that can’t help me. I want to talk to you

[Colin Hempel @ColsMako]

@Telstra @andy_penn so here we go again. First call message is already about long wait times. All good I’ll wait. No you won’t days Telstra

[Colin Hempel @ColsMako]

@Telstra So how is that wanting to help.

[Colin Hempel @ColsMako]

@Telstra @andy_penn Andy, I’ve said it before, you must feel really bad for the service your company provides. Or doesn’t provide.

[Colin Hempel @ColsMako]

@Telstra Was just on phone for 2:22:12 2hrs of that on hold and couldn’t get help. Wouldn’t even provide a call back tomorrow so I have 2 call again

[Colin Hempel @ColsMako]

@Telstra @andy_penn who is actually responsible for this. Look at comments in your tweets. Barely a tweet that customers don’t complain in

[Colin Hempel @ColsMako]

@Telstra @andy_penn Andy DM me for a free 1 on 1 interview to see if u could convince me to come and fix Telstra lack of customer service

[Colin Hempel @ColsMako]

@Telstra @andy_penn for every hour you keep me on hold Telstra I’ll tripple it in promoting cases with TIO. 1hr 40mins. I’ll rnd to 6 hrs