Consumer Bites

My mission is to provide honest unbiased independent consumer news, product reviews and customer feedback. #consumerbites

[Consumer Bites @ConsumerBites]

@JohnLewisRetail @babyeinstein please explain how a toy marked ‘suitable from 3+ months’ can come apart like this? Note, the red part was found in a 7-month baby’s mouth! Purchased from @JohnLewisRetail #chokinghazard

[Consumer Bites @ConsumerBites]

@JohnLewisRetail @babyeinstein please explain how a toy marked ‘suitable from 3+ months’ can come apart like this? Note, the red part was found in a 7-month baby’s mouth! Purchased from @JohnLewisRetail #chokinghazard

[Consumer Bites @ConsumerBites]

AVOID @bookingcom when booking flights! They charge premium economy rates for economy tickets! Double check with airline if you have already booked with @bookingcom. Raised as a complaint -advised by @bookingcom that refund will take 10-15 days to process! #scam #badservice

[Consumer Bites @ConsumerBites]

@coopuk And it’s alive!! Details have been sent to you directly.

[Consumer Bites @ConsumerBites]

Strong and crisp with a side of snail! 🤢 @coopuk

[Consumer Bites @ConsumerBites]

Been waiting for my @CostaCoffee (Locksbottom) delivery via Deliveroo for almost 2 hours. Why accept orders that you can’t commit to?! #apparentlyspecialcoffeetakes2hourstomake #badservice

[Consumer Bites @ConsumerBites]

@bookingcom You say you have “real guest reviews” on your site, but when this honest and non offensive review was submitted, you claimed it didn’t meet your guidelines? Suppose your commission comes first...

[Consumer Bites @ConsumerBites]

Terrible service by @Dominos_UK

[Tarlochan Kandola @TKandola]

Should a 2 month old #sofa look like this? @dwell seem to expect this from their #sofas and apparently cant give you their customer complaints procedure! This company does not stick to their promises #whatajoke #poorservice #customercomplaint #terriblecompany #wasteofmoney

[Consumer Bites @ConsumerBites]

New car finally arrives in UK but in the wrong colour! @UKVolkswagen response = take this or wait another 3 months! #shocking #badservice

[Consumer Bites @ConsumerBites]

Thank you to Rebecca @ODEONCinemas Orpington for such great service this evening. #HappyCustomer 😁

[Mayor of London, Sadiq Khan @MayorofLondon]

I want to give thanks to those who are working over Christmas like our police officers, firefighters, emergency services and NHS staff.

[Consumer Bites @ConsumerBites]

It appears staff on checkouts @outfitofficial #purleyway #croydon are more interested to go on break than serve customers #badservice

[Consumer Bites @ConsumerBites]

Answering calls in five minutes is what @metpoliceuk say on their 101 service. Try 32 mins and counting #unacceptable #websitenothelpful

[Consumer Bites @ConsumerBites]

Why don't @Se_Railway have AC in their trains?! Sitting in an overcrowded slow train, with the heating on! #melting #noconsideration

[Consumer Bites @ConsumerBites]

Surprised that @maritimhotels_usa #Mauritius #allinclusive packages doesn't include #cappicino or #lattee but includes #alcohol, #letdown

[Consumer Bites @ConsumerBites]

Appears that @emirates has forgotten how to keep #customers informed on delayed #flight EK010 @Gatwick_Airport #justsaying

[Consumer Bites @ConsumerBites]

@VirginTrains I have already helped your customer print tickets and board. I would speak with the gentleman with glasses on service @ 8:30

[Consumer Bites @ConsumerBites]

Appears that @VirginTrains staff at #London #Euston assume commuters know what to do. #badservice

[Gavin Kirkaldie @KirkyG999]

I've just spent an hour on the phone to @SkyUK absolutely terrible customer service. Can't wait to switch to virgin!!!