As an independent consumer body we are committed to giving the consumer a voice and ensuring consumers are treated fairly by developers, so that they are better informed of the terms and conditions when purchasing a new build home #CCNH
CIR makes it 10! Consumer Code for New Homes welcomes CIR as the 10th warranty body to join forces with the Code as a Code User.
Full press release below:
https://t.co/MX7JLOFlXy
#ccnh#newhomes @ConsumerCodes
We've passed! We're proud to have passed our Chartered Trading Standards Institute approved Code audit this year. Full press release below:
https://t.co/m7LUqUPwmX
Code schemes collaborate to provide consistent & robust service standards to benefit consumers & home builders. Discover how we’ve been working with @TheCode_CCHB to implement consistent standards and enhance consumer protection https://t.co/XcONP1pRuy
#ConsumerCodes
Why are Consumer Codes important?
Consumers need a simple way to find trusted traders. By looking for the Consumer Codes logo, you can be reassured with the free Alternative Dispute Resolution scheme if something goes wrong.
Learn more: https://t.co/RTRg4gPpue @ConsumerCodeNH
Is your trader Trustworthy or are they Shady? Look for an approved trader @ConsumerCodes @CTSI_UK for high standards in consumer protection https://t.co/Hb5pR1zeY2 #lookforthelogo#ConsumerCodes
The Mayor of London, Sadiq Khan, has launched a new guide to help London leaseholders, while at the same time stepping up his calls on ministers to overhaul the system of leasehold for homebuyers in the capital - https://t.co/mH1sDjx6Sx
Join our Round Table event later this month. Chaired by Sarah Langley (Managing Director of CCNH) and accompanied by directors and board members Kathy McKenna and Jim Edwards. We will discuss "Good Customer Service - Aligning your brand with the best" -https://t.co/JNU4t0wMsm
Did you know you have extra protection? The @ConsumerCodeNH provides an independent Alternative Dispute Resolution Scheme for complaints that arise and are made in writing to the developer within two years of the date of the completion of the New Home purchase @ConsumerCodes
Our Alternative Dispute Resolution scheme is provided by the Centre for Effective Dispute Resolution. They have led the field of dispute resolution for 25 years @CTSI_London @ConsumerCodes #disputeresolution#consumercodes
@CTSI_UK urges businesses to become a member of the Consumer Codes Approval Scheme (CCAS), which is key to strengthening consumer confidence and protection by adopting more effective methods such as Alternative Dispute Resolution (ADR) - https://t.co/eI2qDTcBXV #disputeresolution
Although 90% of new build home owners would buy a new build again, according to the HBF New Homes Survey, misconceptions and negative press continue to haunt the sector. The latest survey suggests that build quality remains the primary concern - https://t.co/IFu2c7k12U #newhomes
We are pleased to announce an 85% year-on-year increase in consumer help last year. We are proud of our Codes scheme and the difference we have made to consumers. Find out more in our annual report published today @ConsumerCodes @CTSI_UK https://t.co/VnOEmxNKRl