Consumer Code For Home Builders

We are no longer actively using this account. Visit to find out about how the Code protects new build home buyers.

[Consumer Code For Home Builders @TheCode_CCHB]

Please note our Contact Centre phone lines will be closed for the Christmas break from 1pm on Tuesday 24th December 2024 and will re-open at 10am on Thursday 2nd January 2025. However you can still submit an enquiry online or email our enquiries team 
👇
https://t.co/1J51gOSOBA

[Consumer Code For Home Builders @TheCode_CCHB]

📣 We’ve uploaded a new video to our YouTube channel in which we share ideas on how to promote your commitment to Code compliance, giving your customers confidence that they’ll receive a good service
👉 https://t.co/YPkqPLuYoQ

@LABC_Warranty @NHBC @PG_Live @checkmateuk

[Consumer Code For Home Builders @TheCode_CCHB]

Buying a new home?

If your builder is covered by our Code, they must provide you with clear information on all aspects of your purchase - but what may be obvious to someone in the industry, may be less so to those of us who don’t buy homes very often
https://t.co/GIlLq3krmr

[Consumer Code For Home Builders @TheCode_CCHB]

Find out how other builders are showing strong compliance with the Code and take away some key learnings from feedback provided by the audit inspectors.

@LABC_Warranty @NHBC @PG_Live @checkmateuk
@homebuildersfed
@fmbuilders
@nfbuilders

[Consumer Code For Home Builders @TheCode_CCHB]

📽️ Watch our latest video for ways to maximise the benefits of complying with the Code, and showcase your support for buyers and commitment to providing excellent customer service
👉 https://t.co/YPkqPLuYoQ

[Consumer Code For Home Builders @TheCode_CCHB]

Ron Gainsford OBE, member of the Code’s Management Board and Chair of the Code’s Advisory Forum, explains the importance of the Forum in influencing the work of the Code
https://t.co/pOagoxeWsz

@LABC_Warranty @NHBC @PG_Live @checkmateuk

[Consumer Code For Home Builders @TheCode_CCHB]

Our Annual Report details the introduction of the Revised Code which strengthens the requirements and how we:

✔️ raise awareness amongst consumers
✔️ support the industry to drive up service standards
✔️ increased consumer representation on our Board

https://t.co/K1ZoHA86zW

[Consumer Code For Home Builders @TheCode_CCHB]

💡 🎬 Find us on YouTube!
You can now watch all our videos on our new YouTube channel. Simply click below to visit our suite of videos designed to help home buyers, builders, sales agents and conveyancers understand and benefit from the Code.
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https://t.co/4s0O9jmKl4

[Consumer Code For Home Builders @TheCode_CCHB]

👏 We are delighted that The Consumer Code for Home Builders has secured approval from the @CTSI_UK’s @ApprovedCode for the sixth year running, with very positive feedback
👉 https://t.co/FJcWYey30K

[Consumer Code For Home Builders @TheCode_CCHB]

The Code requires that all info you give your buyers is clear and easy to understand, but what may be clear to a builder / sales agent may not be obvious to a buyer.

Our factsheet highlights some key points to help you check your buyers’ understanding
https://t.co/fU4Ijfb47B

[Consumer Code For Home Builders @TheCode_CCHB]

“The core criteria of the Approved Code Scheme include requirements that go above and beyond consumer protection legislation”

Sue Redding of @CTSI_UK explains the benefits to consumers of dealing with businesses that sign up to an approved Code

https://t.co/u8puO7o6gy

[Consumer Code For Home Builders @TheCode_CCHB]

🏡 Buying a new home is exciting but it can be a little daunting, so don’t be afraid to ask for clarification if something isn’t clear and remember your builder is there to help and guide you through the buying process

https://t.co/GIlLq3krmr

[Consumer Code For Home Builders @TheCode_CCHB]

🍂 What’s in our autumn newsletter?

👉 See our brand new case study showcase pages
👉 Read the latest in our 'Spotlights' series focusing on members of our board and advisory forum
👉Find out how self-regulation helps consumers

https://t.co/SzjyL1UDdH

[Consumer Code For Home Builders @TheCode_CCHB]

📣 Following the recent branding refresh by the @ApprovedCode, we have updated our documents with the new ACS logo, including the reservation agreement template.

All the documents are available to download as usual via our Resources Hub
👉 https://t.co/NSjXjigjfW

[Consumer Code For Home Builders @TheCode_CCHB]

📣 Our Board Spotlight features Claire Whyley, consumer research and policy professional who joined the Code’s Board last December as a consumer representative.

Claire tells us what prompted her to join the Board 👉 https://t.co/UecQQw58rt

[Consumer Code For Home Builders @TheCode_CCHB]

💬 the Code fills an important gap in cover for home buyers when it comes to purchasing rights 💬

Find out what rights and protections are available to new home buyers in this blog by our Chair, Noel Hunter OBE

➡️ https://t.co/WONUuTZ1R5

[Consumer Code For Home Builders @TheCode_CCHB]

@CTSI_UK @CMAgovUK @ConsumerCodeNH @abcwarranty Great to see confirmation from @CTSI_UK  that it remains actively engaged in stakeholder discussions, alongside existing Approved Code schemes, to support government in its plans for developing a mandatory new homes code.

[Consumer Code For Home Builders @TheCode_CCHB]

📣 Calling new home buyers
It’s easy to get carried away with the excitement and prospect of moving into your new home but don’t lose track of the more mundane but no less important aspects of your purchase.
Read the blog - 👉 https://t.co/Z8bOjVCWS7

[Consumer Code For Home Builders @TheCode_CCHB]

‘Snagging’, the term used for checking a new-build home for minor defects, is a common cause of frustration for new-build home buyers.

We explore how builders can improve defect management processes and drive up customer service and satisfaction levels https://t.co/iNLzq4UOoI

[Consumer Code For Home Builders @TheCode_CCHB]

🔔 The @CTSI_UK, which runs the @ApprovedCodes Scheme, has launched a new website and brand refresh to help consumers identify trustworthy, consumer-focused businesses.

We are proud to be an Approved Code 🏡
https://t.co/y1gfyCNwki