@EvanLSolomon How will the strategy actually protects Canadians? Will there be ongoing proactive strategies to ensure safeguards are in place and work for Canadians?
@ServiceCanada_E Thanks! Checked online and ServiceCanada missed their passport service standards that's why the call for more information and clarity. But ServiceCanada could not help given English not the first language resulting in a barrier to the senior applicant. Please do better.
@ServiceCanada_E Hello! How can ServiceCanada help a senior who has submitted their passport renewal but English is not their first language? The service standards has passed the normal time frame. Looking forward to direction that is helpful please.