Contact Energy

At Contact we keep the lights burning, the hot water flowing and the BBQ fired up across New Zealand.

[Contact Energy @ContactEnergy]

@mollogio Sorry for the delayed response! If you're without power, we always recommend to contact us. Outage notifications are either sent by us, or your network, depending where you are. Feel free to get in touch! https://t.co/zNOJjBlhvG ~ Jessie

[Contact Energy @ContactEnergy]

@DesignAesir Hey there, so sorry to hear your fibre is cutting out! Our Broadband team are available on 0800 641 502 8am-6pm Monday -Friday and 8am-4pm on Saturdays. If you can't reach them this way, try messaging us on Facebook! We also have no exit fees for cancelling broadband ~ Kenzie 🌸

[Contact Energy @ContactEnergy]

@Mul01NZ @CarlBMenger @nzfirst @actparty We are on our way to be net zero by 2035 👷‍♀️ check out more about we are doing to our shared home, Aotearoa New Zealand https://t.co/qbPvN34re0 ~ Kenzie 🌸

[Contact Energy @ContactEnergy]

@matteastnz @mattchannz @morganfrnchstgg Price increases are never ideal! When prices increase across the supply chain, it means higher energy costs for our customers. If you'd like to chat about this more or make sure you're on the best plan, feel free to reach out. https://t.co/zNOJjBlPle ~ Kenzie 🌺

[Contact Energy @ContactEnergy]

@matteastnz @mattchannz We've invested double our profits into renewable developments to ensure we have sustainable power for years to come. Even with the increased costs of supplying electricity to Kiwi homes we have only partially passed on the increased cost of energy to our customers 🙂~Laura

[Contact Energy @ContactEnergy]

@JanetGreig @GaryPayinda We've invested double our profits into renewable developments to ensure we have sustainable power for years to come. Even with the increased costs of supplying electricity to Kiwi homes we have only partially passed on the increased cost of energy to our customers ~Laura

[Contact Energy @ContactEnergy]

@deepostsstuff81 Sounds like there has been some confusion! 😬 You don't need a smart meter for our Basic or Broadband Bundle plan. Get in touch and we can clarify the plans for you 🙂 ~ Jessie

[Contact Energy @ContactEnergy]

@GaryPayinda Oh no! Price increases do cause a shock sometimes 😕 You can read all the info regarding the reasons for increases below.
Flick us a message and we can go over your plan to make sure you're on the right one!🙂 ~ Jessie
https://t.co/iYBchLjUjH

[Contact Energy @ContactEnergy]

@JanetGreig @GaryPayinda We understand the daily charge increase can be concerning! 😕
The government is phasing out low user and you can find out all info regarding this here: https://t.co/iYBchLjUjH
~ Jessie

[Contact Energy @ContactEnergy]

@deepostsstuff81 Pricing varies from plan to plan ⚡
So we can look into the current plan and pricing, please send us a PM 💬 https://t.co/zNOJjBlhvG
Find more info about our current plans here - https://t.co/zJyqvUlgXr ~ Jo

[Contact Energy @ContactEnergy]

@RogeCarla Eeek bring stuck without internet is never ideal 🙃 Sorry we seem to have missed your post!

If you're still facing issues we're keen to help - just send us a message over Facebook Messenger or Whatsapp 🥰 ~Laura

https://t.co/zNOJjBlPle

[Contact Energy @ContactEnergy]

@QueenBadegg Oh no, never ideal when you are unable to get connected 😳
Follow this link for more info around how to connect - https://t.co/4SQetYGMzC
Still having issues ? Send us a PM 💬 ~ Jo
https://t.co/zNOJjBlPle

[Contact Energy @ContactEnergy]

@TimHaines If only ! We've been crazy busy lately and are trying our best to answer all calls and online queries in a timely matter😩
Send us a PM and we can help you out there rather than waiting on the line 💬 ~ Jo
https://t.co/zNOJjBlPle

[Contact Energy @ContactEnergy]

@dairymanNZ After the long weekend our call centre has been super busy. We're really sorry about the long wait times for the phone at the moment!! Keen to help out with getting you access online. If you're still having trouble, send us a message on Facebook Messenger or Whatsapp 🙂 ~Laura

[Contact Energy @ContactEnergy]

@dairymanNZ Eeek ! Sorry for the delay you have experienced when trying to get through 😩 We have seen a massive influx of queries after the long weekend.
Send us a PM and we can help you out through chat instead 💬 ~ Jo
https://t.co/zNOJjBlPle

[Contact Energy @ContactEnergy]

@TriggerWorld Oh no ! Sorry to hear you were affected by the unplanned outage 😩
The issue has since been identified and resolved ⚙
Still having issues accessing the net ? Follow this link for troubleshooting tips - https://t.co/vfOsmo2fp6 ~ Jo

[Contact Energy @ContactEnergy]

@akashboaz Hey Akash 👋 We experienced a massive unplanned outage, impacting the Northpower- Whangarei area & the Chorus-Auckland area! Everything has now been resolved & your internet should be up & running 🙌 ~Callie 🌞

[Contact Energy @ContactEnergy]

@johnreader Hey John 👋 Sorry to hear you have had a hard time getting ahold of us today! We've had lots of people calling us right before the holidays 🎄 Flick us a PM with your account details & we can help get you sorted: https://t.co/zNOJjBlPle 👀~Callie 🌞

[Contact Energy @ContactEnergy]

@Loddeh Hey! Looks like you have messaged us on Twitter, we currently only provide message support on facebook/whatsapp.

Follow this link https://t.co/zNOJjBlPle and select your preferred option. We can't wait to help!

[Contact Energy @ContactEnergy]

@Loddeh Eeek! Being stuck without power is never ideal 😟 We're keen to help. Our messaging channel isn't a live chat, so for any urgent queries it's best to call us for help ASAP ~Laura

https://t.co/zNOJjBlPle