ContactEngine

ContactEngine is a SaaS platform that automates the conversations between corporates and their customers, creating perfect customer journeys. #CX #custexp #AI

[ContactEngine @contactengine]

Not content with one, we have 2 Georges guest speaking at NICE Interactions Live 22, George W. Bush will also be taking to the virtual stage. Register now to join him, and a host of CX experts, to discuss how to master frictionless customer experiences. https://t.co/QQC7PZJoLa

[ContactEngine @contactengine]

Whilst getting swoony over Clooney is a good reason to sign up for NICE Interactions Live, an even better reason is to hear Kevin Service of @Verizon and Nate Edwards of @lumentechco discussing CX Innovation (Day 2, 25 May – 11am EST) Book your seat now!
https://t.co/QQC7PZJoLa

[ContactEngine @contactengine]

Book your seat at NICE Interactions Live 22! Connect with thousands of #CX experts and follow presentations from some of our wonderful clients and partners, including @Verizon, @lumentechco, @TELUS and @Accenture, there may be a few special guests too!
https://t.co/QQC7Q00ZCI

[Customer Experience Magazine @TheCXMagazine]

According to Greenpeace, the tech sector will consume 20% of global electricity by 2025, up from 7% today, with #CloudComputing playing a major role. Within this new article, Mark K. Smith, CEO at @contactengine, explores sustainability in AI. https://t.co/crcI5mNpwt

[Information Age @InformationAge]

Are you thinking about #sustainability in #AI?

https://t.co/4vpcFykNiY

@contactengine #AISustainability #AIInvestment #TechSustainability

[ContactEngine @contactengine]

In the spirit of minimising extraneous load...here's part 3, behavioural science 101, read on!
#behaviouralscience #customerjourney #ai #decisionmaking #mentalaccounting

https://t.co/VbGBoQixdb

[NiCE @NICELtd]

NICE is honored to have been named the 2022 #CompanyOfTheYear in the North American #ContactCenter Industry by Frost & Sullivan recognizing our innovations that accelerate digital transformation and drive #CX personalization.

Read more >> https://t.co/tHp2h5ofkN

[TLF Research @TLFResearch]

In our recent podcast, we spoke to Albert Evans of @ContactEngine to chat about the role of #behaviouralscience in #customerexperience. https://t.co/nnCpoN4eWi #CX

[ContactEngine @contactengine]

And we're back! After a short break on the socials, here's the second instalment of our guide to behavioural science and the customer journey.

https://t.co/ugEhTOrTU7

#behaviouralscience #decisionmaking #dualprocesstheory #heuristics #cognitiveprocess

[ContactEngine @contactengine]

Looking to reduce your PIC rate in 2022? Our guide can help you get started: https://t.co/RYoE5FGuAi

[ContactEngine @contactengine]

Inside the how, what and why of decision making: https://t.co/ugEhTOrTU7

[ContactEngine @contactengine]

What are the five principles of our responsible #AI? https://t.co/XxYlVyuhQM

[ContactEngine @contactengine]

Are your proactive and reactive CX strategies working well together? https://t.co/ypBXIPe2yy

[ContactEngine @contactengine]

How you can reduce the cost to serve customers with proactive communications https://t.co/TqecVHUbE1

[ContactEngine @contactengine]

Five ways you can make your debt collection more effective https://t.co/ALfgCO6mrW

[ContactEngine @contactengine]

Are you doing everything you can to nudge your users in the right direction? Because if you’re not, you’re leaving success on the table! https://t.co/p723UGkRlI

[ContactEngine @contactengine]

How should we best approach #AI ethics? https://t.co/TylikPH9uW

[ContactEngine @contactengine]

Have you got what it takes to reduce pre-install cancellations? https://t.co/RYoE5FGuAi

[ContactEngine @contactengine]

Are you using your influence in the best way? https://t.co/p723UGkRlI

[CogX Festival @CogX_Festival]

🏆  CogX Award Winner 🏆

Huge congratulations to @contactengine for winning our "Best Innovation In NLP" Award.

Submissions for CogX Awards 2022 opening soon.