Thanks very much @monzo. How to completely screw a small business just in time for Christmas in one easy lesson. No help no support and no care after taking two large payments and wiped us out. Time to change banks
@Tesco imagine getting fined for overstaying your car park for 8 minutes and 30 seconds at 4am!! Disgraceful when we’re a family of Tesco shoppers and Clubcard users with one of your credit cards too. Not sure how much revenue you would’ve lost at 4am with an 8 minute overstay.
@AmazonHelp That’s futile. You did this to my wife last December and she never received her items or a refund so I don’t believe you’ll help now either. We are all duped to accept your failings as if there’s no other choice.
@AmazonUK strike again. I find it astonishing we have come to accept paying for a subscription for benefits that are not received with no human interaction when you fail repeatedly. Your customer service is appalling
@kevincollins26@HighwaysSEAST It beggars belief doesn’t it. Just inconvenience everybody unnecessarily for months. What test could possibly take that long.
@AmazonHelp I don’t appreciate being cut off on online chat because you can’t be bothered to resolve the issue. I don’t appreciate being told on the phone to just wait like it doesn’t matter. I will no longer pay to be insulted.
@AmazonUK well that’s another customer you’ve lost. Utterly disgraceful treatment of customers and we pay for the privilege. Well not any more. Poke your substandard service.
@AmazonHelp So you can poke your substandard service. Subscription and account cancelled. It’s about time you big companies realised that your customers matter
@AmazonHelp You can’t do anything apparently. I get to pay £8.99 a month for the privilege of next day delivery. No delivery & tell me package is lost, contact you for refund or replace. I contact you & expect me to wait till December 9th & nothing you can do.
@AmazonUK you are an absolute joke. Take money for prime and off next day delivery. Tell us the order is lost and to get a refund or replacement and when I contact you I’m told to wait till December 7th!!!!! For next day delivery items. Disgusting treatment of customers
@FedEx@FedExHelp another substandard courier service. Off increased prices to have your package quickly, quick to take the money and then let you down by extending the delivery date 3 days. Disgraceful business practices
@FedExHelp You can’t assist. You’ve already made a mess of my business that relied on you doing your jobs properly and deliver the service that you said you could and what I paid extra to have here today.