Francis O. Tokede

Cool, decent, easy-going and friendly.

[Francis O. Tokede @Cosmascares]

phone numbers and none, absolutely none, is going through. In fact, one of them that was specially highlighted on their website is telling me number is switched off. And if you visit their bank branch, the long queues can kill.

What sort of a crazy customer service is this?

[Francis O. Tokede @Cosmascares]

When it comes to customer care, @gtbank_help probably has the worst of all Nigerian banks.

I lodged a dispense error using my app since 11 days ago, I got nothing. Not even an acknowledgement. Emails never get replied. Social media is almost moribund. I just called all their /1

[Francis O. Tokede @Cosmascares]

@Qdpaper2 You know you could be sued for this or you don't know?

Just dey play. You hear?

[Francis O. Tokede @Cosmascares]

@inya01 @FemAdesina @seunokin @FemAdesina, may his shame last very long. He has become so irrelevant and inconsequential that he is either totally silent (most of the time) or says nonsense whenever he has a chance to speak.

Such a shame! Such a waste!

[Inya Ode @inya01]

It's the end of another year and inspite of everything, we have so much to be thankful for.

Here's my final thought for 2022 on #3PleTWithInya!

May 2023 be better and brighter for you and yours, Amen!

https://t.co/RaAudV3hbS

@Cosmascares @LuxTerraNG @bonario89 @indabae

[Francis O. Tokede @Cosmascares]

interested in attending to me. Oh, and yes, I have proofs of the failed transactions.

For the records, I have accounts with other banks and I don't have to run after them like this to get service. This is rather poor of your bank.

[Francis O. Tokede @Cosmascares]

@gtbank_help

I am so not satisfied with your customer relations at all. It smacks of a totally uncaring attitude. I sent my complaint and my account details among other information, yet all I have got are auto-generated messages. I have filled complaints form on your website /1

[Francis O. Tokede @Cosmascares]

more than once and I have not received even an acknowledgement of receipt of those messages.

What kind of a customer service system do you run? This is absolutely unprofessional and unacceptable. Over two weeks after, my funds have not been reversed and you are not even /2

[Francis O. Tokede @Cosmascares]

Don't tell me to go to your branch because my job does not give me that kind of chance. Reach me and sort this out quickly. I have evidences of the failed transactions.

And please do something about your abysmal customer care and availability. I dislike this kind of call out.

[Francis O. Tokede @Cosmascares]

@gtbank_help @gtbank

Wow!!! Your customer service is unbelievably poor. I have tried reaching you many times since last Saturday and it's been to no avail. In this age of heavy online activity, it is such a shame that you are so hard to reach. /1

[Francis O. Tokede @Cosmascares]

I have even filled complaints form on your website twice & till now, I have not been reached. Not even an acknowledgement of the complaint. You people need to do better.

In any case, you debited me for transactions that failed since a week ago & are yet to reverse the funds. /2

[Francis O. Tokede @Cosmascares]

@UBACares @UBAGroup

Do you realise that your app has been down? Or am I the only one experiencing it?

Whatagwan?

[Lux Terra Leadership Foundation @LuxTerraNG]

We wish you a Happy Easter Celebration.

May this celebration renew our hope for a better life, a better country and a better world.

Celebrate responsibly!

[Francis O. Tokede @Cosmascares]

@Sterling_Bankng @sterlinghelp

This your Easter email is highly distasteful, disrespectful, offensive and absolutely unacceptable. Comparing Jesus to Agege bread, what were you guys even thinking?

You really need to apologise to Christians for this unnecessary gaffe, abeg.

[Lux Terra Leadership Foundation @LuxTerraNG]

WEDNESDAY QUOTE FOR TODAY

"The Lord has created every person for something more than we can find in this world."

~Rev. Fr. George Ehusani
Lux Terra Leadership Foundation

#LuxTerra
#WednesdayQuote
#Ehusani
#Christianity
#Creation
#Purpose
#Meaning
#SomethingMore

[Francis O. Tokede @Cosmascares]

@gtbank @gtbank_help

You people have decided on your own to quit sending me SMS alerts. Issokay o. Just that you people should not let month end and you start showing me debit for SMS Charges.

Don't even try it.

Okay, bye!

[Lux Terra Leadership Foundation @LuxTerraNG]

On #AdvocacyThursday today, we bring you a message of collaboration! With the multiple challenges we face in Nigeria, it is important that we realize how much we need one another.

WE ALL NEED ONE ANOTHER: MAKE YOUR LIGHT SHINE FOR THE OTHER

Read at https://t.co/mRcKaxUHig

[Francis O. Tokede @Cosmascares]

@Jumia_Group @JumiaNigeria

Let's not be calling ourselves out unnecessarily here, please.

I need you people to stop playing games and refund my money for my unsuccessful purchase. It's getting to three weeks now.

Biko!

[Francis O. Tokede @Cosmascares]

@__gtbanks_help Your papa! Na fire go burn you las las as you go around trying to scam people. I chatted you up on Whatsapp to play you along and I did play you along. Idiot asking me to generate OTP. Better get a life or go to hell!

E no go better for you!

[Francis O. Tokede @Cosmascares]

@gtbank @gtbank_help

Please, what is your official email that I can lodge complaints and enquiries to? I need it fast because I have issues to settle with you people.

I have tried and you guys are really hard to reach. UBA and I settle our matter on Facebook. Why not you too?

[Francis O. Tokede @Cosmascares]

@gtbankcares13 My DM is usually locked to scammers. Look for someone dumber than you to scam, okay. Or better still, get a life. A mai barrow in the market or a gutter cleaner has more dignity than you have. Idiot! Scallywag! Fool! Bastard! E no go better for you!

[Francis O. Tokede @Cosmascares]

Meanwhile, it is important to note that finding a way to continue using Twitter actively is in and of itself a protest!

Let's keep it up!