@dylansdailydose Hi Dylan, if you'd like to know more about how Cozy actually works, please write into [email protected] and we will be happy to address any concerns.
@bryanrhoads We also sent an email to Oregon landlords informing them of the updated laws, with instructions on how to provide credits and turn off automatic late fees. We are disappointed and sorry to hear of any landlords using Cozy to add unnecessary stress to renters.
@bryanrhoads Hi Bryan, it sounds like there's confusion. We don't manage properties – we make tools for independent landlords to manage their own. Landlords can never automatically debit anything from tenants. Only payments scheduled by renters themselves can be processed.
@colincrook Hey Colin! Keep your eyes on your inbox for information later today👀. And as always, contact [email protected] if you have any additional specific questions.
@bingtoolbar Hi Kathleen, sorry for any trouble. We almost always get back in 24 hours or less, so it's likely the email either couldn't be delivered or got caught in a spam filter. Check that out and if you still can't locate our reply, you can DM your email here so we can investigate.
@MyReadyGuide @AmericanExpress Hey, good question! It's not in our short-term plans, but we know it's a popular request by many renters. Email our team at [email protected] for any other questions or more details. Thanks.
@Bing4Buyers@bbb_us Hi Andrea, sorry for any trouble! Our support team is in the office 7 days a week and operates during business hours PDT. They're available by email at [email protected]. I see we got to your email about an hour ago, but let us know if you haven't received it. Thanks.
@RebeccaTimberl4 Hi Rebecca, We have been experiencing higher than normal volume this week and are doing our best to catch up. We're sorry for any delay, and if we haven't gotten your email yet we will very shortly. Thank you.
@JBell715 Hi Jessie, I'm sorry for the trouble verifying your identity to view reports. Please email us at [email protected] so you can get the best help through this issue. Thank you.
@CozyCo You folks made my life so easy the past year while I was landlording, being a student, and trying to do a startup all at once. Never write these reviews, but Thank you!
@remidemic Hi Remy, good question. You can only have one recurring bill and payment each month, but you can always make one time payments or add one time bills as needed. Email our support team at [email protected] for more detailed information.
@no_small_minds@TheCoStarGroup Hi Sheila, We just wanted to let you know that we did reply to your messages today as soon as we could get to them. If you haven't seen our reply, please make sure our messages aren't being sent to another folder, like a junk mail or promotions folder. Thanks.
We had a great time hosting Blacks in Tech PDX and @LatinxTechPDX last night at Cozy HQ! Last night’s topic was Crypto 101, and @Coinbase was in the house giving us the lowdown on all things cryptocurrency. Thanks all involved!
@MrLB_GOTTI HI there. Cozy doesn’t offer a mobile app at this time, sorry about that! Our site is fully optimized for mobile use, so you can save it like an app your phone's home screen in the meantime.