Craig Bruce

I wish I'd read the instructions

[Craig Bruce @CraigHBruce]

@uk_dhl so if I get this right, you're advising me today (9th) that at some point in the future a parcel will be out for delivery which is scheduled for the 8th April....is that 2027? 😜

[Craig Bruce @CraigHBruce]

@WestJet can you clarify baggage allowance for long haul (YYC to LHR) in business class? I interpreted as 2 checked items up to 23kg with a ski bag allowed as an extra... But just been charged for an extra (3rd) bag to cover my skis

[Craig Bruce @CraigHBruce]

@WestJet What's the earliest I can check baggage at YYC for WS2 (22.10) on Wednesday?

[Craig Bruce @CraigHBruce]

Thanks...

[Craig Bruce @CraigHBruce]

@RoyalMail What's going on? I'm advised at 6.17am that you tried to deliver my parcel.. I'm home and awake and not only did noone ring or knock, there's been no sign of anyone on my doorbell camera

[Craig Bruce @CraigHBruce]

Actually, better than that... I've checked my other CCTV and the postie stopped his van in the middle of the road, scanned the parcel, looked at my house then put the parcel back into the van and drove off....

[Craig Bruce @CraigHBruce]

@AmazonHelp Thanks for reinforcing my point about an absence of customer service. Not even an attempt to check on the specifics, just a pointer towards Ts & Cs

[Craig Bruce @CraigHBruce]

@AmazonUK,placed 3 separate orders on Wed for delivery today (Fri), as I needed them for tomorrow morning. Since 5pm I've had updates telling me 2 won't arrive until tomorrow and 1 due 'by' Wed (6 days after it was dispatched). Had similar issues last week. In TW1, hardly remote

[Craig Bruce @CraigHBruce]

Had I known you'd become so unreliable I'd have gone to a local alternative, and could have done so at any point during today had I known earlier. I can't even redirect delivery so I can still benefit from it tomorrow. Rubbish customer service.

[Craig Bruce @CraigHBruce]

@theairhelper @AmexUK Hurrah - @theairhelper don't have a formal complaint or dispute process apparently. Luckily in the UK we have @CitizensAdvice , Trading Standards and ultimately the small claims court for situations where a business mis-represents their services and fails to deliver effectively

[Craig Bruce @CraigHBruce]

@theairhelper hurrah for AirHelp, returning me 40% less compensation, 3 wks later than colleagues who claimed direct. Especially great they've repeatedly ignored me and won't share any dispute info. Loving that @AmexUK Travel introduced me to them as the 'easiest way to claim'

[Craig Bruce @CraigHBruce]

@OhWonderMusic https://t.co/EeSgFJxqFO

[Craig Bruce @CraigHBruce]

@AURORAmusic 9 years since this epic Warchild supporting performance in the basement of a church, hoping for more ticket luck for this years show

[Craig Bruce @CraigHBruce]

@UPS thanks... You told me yesterday I needed to be home 2-6pm to sign for a package. At 6.46pm you didn't apologise when you moved that to 'End of Day'..and again no apology at 10.06pm when it was decided that today was just too hard and Monday would do. Saturday wasted thx.

[Craig Bruce @CraigHBruce]

@frankturner any plans to make the Scottish variant of the Not Dead Yet T's available online ?

[Craig Bruce @CraigHBruce]

@RealBobMortimer This has reminded me I've not seen any cat names for sale for a while, are the cats of the UK just roaming nameless ?

[Craig Bruce @CraigHBruce]

@implausibleblog Patient Zero for the next pandemic came from the USA? I can barely believe it!

[Craig Bruce @CraigHBruce]

@MarinaPurkiss If only there was somewhere in the world where we could watch almost identical behaviours leaving voters suffering

[Craig Bruce @CraigHBruce]

@ExpediaUK @CS_BAcom To Me-To You... Expedia can't change my booking (made with them) for a BA flight, so they send me to BA, who can't change it and the send me to 'my travel agent'. Guess it's not changing...thanks Expedia

[Craig Bruce @CraigHBruce]

https://t.co/49n3CmupPT support Morph in the fight against the genocidal actions of the Israeli government