Craig Pumfrey

VP Corporate Marketing | Sabio Group

[Sabio @sabiogroup]

We’re excited to announce the launch of our new brand and company values!

Sabio aims to become the #digitaltransformation partner of choice for brands, guiding businesses in the creation of exceptional end-to-end digital #CX.

Visit our new website https://t.co/GZWRKbKWyN

[Craig Pumfrey @CraigPumfrey]

Session starting shortly! Join myself and Leigh Hopwood as we hear how her team jumped into action when the lockdown was first announced.
https://t.co/WnANSfDnIF

[Sabio @sabiogroup]

Join us in our afternoon sessions today. Topics to be discussed:

- Moment of Truth with The #ContactCentre Management Association
- Intent Capture & Analysis As A Process
- Getting The Most Out of #SpeechAnalytics

Tune in live 👉 https://t.co/rwKudfTfae @CCMATALK #CXNow

[Sabio @sabiogroup]

We're approaching the final week of #CXNow - #TransformNow💻

This week will focus on understanding the unique and fragile environments that can reduce your ability to benefit from emerging #technologies.

Sign up for free👉https://t.co/gVDKWS5oKK
https://t.co/yIhLbjEP2p

[Sabio @sabiogroup]

Kicking off Week 2 - #HumanNow of #CXNow

This week we'll explore the ever-changing role of our customer facing teams, ensuring customers can speak to a #skilledagent #empoweringagents in real-time & using #VOC

Register here👉https://t.co/rrGJsqUESl

https://t.co/rBTnRTJDM6

[Sabio @sabiogroup]

11AM: ⏳ An inspiring session not to be missed! Hear from Helen Sharman, the first British Astronaut, as she recounts some of the details of her Astronaut training and shares insights into living and working in Space on board the Mir Space Station 👉https://t.co/VFafn8RZqw #CXNow

[Craig Pumfrey @CraigPumfrey]

https://t.co/R6Hhao0dZ9

[Sabio @sabiogroup]

#CXNow is here! Week 1 is all about #DigitalNow – think #AI, #automation and processes that empower your teams. Joining us this week are @HomeServeUK @twilio @Avaya and so much more!

Get your free Series Pass 👉 https://t.co/8FK1FsnxqV

https://t.co/Ifh6AI7wN9

[Craig Pumfrey @CraigPumfrey]

#CXNow, a Sabio streaming series Agenda is out now! https://t.co/S1TI4DKyyB

[Sabio @sabiogroup]

We're excited to announce that the Agenda for #CXNow A Sabio streaming series is available. Join us for weekly guest speakers, live debates, tech demos and more. Thanks to our sponsors @twilio @Genesys @Avaya @Verint @CCMATALK @Gamma @Semafone

👉 https://t.co/Q2t8ScSgau

[Craig Pumfrey @CraigPumfrey]

This is a must for #CX focused organisations. Sign up once, access everything! https://t.co/lCgbbz9Rkl

[Sabio @sabiogroup]

Consume #CXNow on your terms 💻

Sign-up once and access a range of live and on-demand content that will be available for you to make the Series yours. Don't miss out 👉 https://t.co/RD8V1iz04q #CX #brilliantCX

[Craig Pumfrey @CraigPumfrey]

Brilliant achievement!
https://t.co/7WEa0HXPN7

[Sabio @sabiogroup]

Sabio Group has marked its continued progress with its first ranking in the Sunday Times BDO Profit Track 100 🎉 Read more 👉 https://t.co/dRRu5fXOmC @ST_FastTrack

[Sabio @sabiogroup]

#NowHiring! Want to join our Marketing Department? We're looking for a full-time #DigitalMarketingManager to oversee the overall digital marketing strategy, developing, implementing, tracking, and optimising digital marketing campaigns. Apply now! 👉https://t.co/Z51AHYpop6

[Sabio @sabiogroup]

Last night we celebrated the #CXindustry at the @ecccsa_awards 🎉Today we want to take a moment to thank you all and celebrate your achievements. Watch the video 👉 https://t.co/CsPmN9VrPW

#CX #contactcentre #customerservice

[Craig Pumfrey @CraigPumfrey]

Congratulations @allianzdirect for Most Effective Business Transformation Programme in Customer Service - GOLD!!! - at #ecccsa20. Well done!!

[Craig Pumfrey @CraigPumfrey]

Enter our giveaway!
https://t.co/vbwmxVDGP4

[Sabio @sabiogroup]

GIVEAWAY: 🎁🎉 Competition time! Two lucky winners have the chance to win an Apple iPad or HomePod mini. We're really excited to collaborate with @twilio. Enter below. T&Cs apply*.

To access the #CX eBook, click here 👉https://t.co/Rqs6DDcqwP

[Sabio @sabiogroup]

Sabio Group has acquired @makepositive, a large UK-based independent #Salesforce consulting partner, strengthening Sabio’s Human Service offer and increasing focus on #CRM #CustomerEngagement.

Read more 👇
https://t.co/kRdTk3oeNl #brilliantCX #CX

[Sabio @sabiogroup]

Today is #EmployeeAppreciationDay. We would like to give a big thank you to all our employees for their hard work and dedication. We see you and appreciate you! ❤️💪

[Craig Pumfrey @CraigPumfrey]

Amazing!
https://t.co/EKsYuXNEi6

[Sabio @sabiogroup]

Proud to be recognised and ranked 34 in The Sunday Times HSBC International Track 200. Well done team! 🎉🙌 @ST_FastTrack

Read more 👉 https://t.co/gevPjyURLt

[Sabio @sabiogroup]

Some of the team got together yesterday to enjoy a few games and drinks before heading off for the holidays 🥂🎉 #VirtualParty #ZoomParty #WorkingFromHome #FunAtWork #Christmas #HappyHolidays

[Sabio @sabiogroup]

Wishing you a #HappyHolidays (remotely, of course) 🎅🎄🎁

#Christmas #SeasonsGreetings

[Craig Pumfrey @CraigPumfrey]

Amazing! Proud win 👏 #proudpartner #brilliantCX @Avaya_MEA
https://t.co/kAOWNaUmUt

[Sabio @sabiogroup]

We're honoured and proud to have won the #CustomerExperience Partner of the Year Award at #AvayaPartnerSummit 2020👏🥳#proudpartner #CX @Avaya

[Sabio @sabiogroup]

#CXDay: As essential as your product or service, your #customerexperience is one of your key differentiators. To survive in these ever-changing times, your business needs to evolve. Find out how Sabio can help you deliver #brilliantCX 👉https://t.co/U1HiQWrguQ #CX